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AmeriPro EMS
Jacksonville, FL, United States
Job Details Job Location Jacksonville, FL Position Type Full Time Education Level High School Job Shift California 12 Customer Experience Specialist / Dispatcher Position: Customer Experience Specialist / Dispatcher Type: 911 communications dispatcher center FTE: Full-time City: Jacksonville State: Florida County: Duval Shift: Day and
Job Source: AmeriPro EMSCamelot Care Centers
Jacksonville, FL, United States
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brand
Job Source: Camelot Care CentersMichael's
Jacksonville, FL, United States
Store - JAX-DUVAL RD, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Ope
Job Source: Michael'sMichaels Stores
Jacksonville, FL, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsSt. Augustine-310 C B L Dr time typeFull time posted onPosted Today job requisition idR00129358 Store - ST. AUGUSTINE, FL**We're here for the Makers! Come be a part of the team where innovation and teamwork come together t
Job Source: Michaels StoresThe Michael's Companies
Jacksonville, FL, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Jacksonville-13281 City Station Dr time type Full time posted on Posted 2 Days Ago job requisition id R00237997 Store - JAX-DUVAL RD, FLDeliver a customer centric shopping experience by managing and delivering
Job Source: The Michael's CompaniesThe Escape Game
Jacksonville, FL, United States
Click here to view the Guest Experience Specialist job description! Why TEG? Our mission is to design and deliver EPIC interactive experiences for every single guest. At The Escape Game, you'll be a part of something bigger than yourself. No matter your role, you'll help provide lifelong memories for families, friends, co-workers and everyone in
Job Source: The Escape GameFowler Placement Services
Jacksonville, FL, United States
Customer Experience (CX) Analyst Apply Location Jacksonville, FL Remote Available Posted Jul 6, 2021 **Our client has a high-profile position open for an experienced and senior CX (Customer Experience) Designer. You will need to walk in the door with a superior and consultative background in Human Computer Interaction, Design, and Product Design pr
Job Source: Fowler Placement ServicesHope's Closet Thrift
Jacksonville, FL, United States
Description Position at Hope's Closet Thrift Job Title: Customer Experience Seasonal Associate Ministry/Department: Hope's Closet Arlington Reports to: Customer Experience Manager Status: Non-exempt/29 hours weekly Supervisory Role: N/A Objective To provide excellent customer service and help execute daily operations to drive sales while kee
Job Source: Hope's Closet ThriftJacksonville, FL, United States
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care -about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!
About the role
A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities. First impressions about our communities often start with our Customer Experience Specialists-the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver. In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement. In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes.
You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
What you'll be doing Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies
Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions.
Create Exceptional Living experiences during every customer and resident encounter.
Attract new prospects to become future residents, through outreach and advertising using our unique selling features. Manage and respond to all community inquiries.
Follow up with all qualified prospects, in accordance to our company Exceptional Living policy.
Responsible to renew residents at end of lease terms where required.
Monitor, communicate and manage the prospective resident waitlist, in accordance with company policy.
Inspect the property on a regular basis to identify any deficiencies or issues that need to be addressed.
Create memorable first impressions by preparing property for daily showings, including opening/closing model units and amenities.
Conduct pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software.
Create, coordinate, attend and assist with Lifeworks events and activities as required
Be knowledgeable of community lease agreement and community policies so you can assist with resident needs and inquiries.
Conduct Market Surveys to compare competition weaknesses and advantages.
Understand company software usage and policies.
Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.
Typical Work Conditions: Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents and other staff members during the workday.
Who we're looking for High School diploma or GED required.
Minimum of one (1) year of customer service skills. Property Management or Hospitality experience preferred
Strong people management and leadership skills
Solid interpersonal, customer relations and communication skills
Experience in Microsoft Office - Outlook, Word Excel
Possession of a valid state issued Driver's License and safe driving record are required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
#LI-BBcommunities
Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone: 610-355-8100
Email: [email protected]
Equal Opportunity Employer, including people with disabilities and veterans.
If you want to view the "EEO is the Law" poster, please choose your language: English - Spanish - Arabic - Chinese
English - Spanish - Chinese
If you want to view the "Pay Transparency" policy statement, please click the link: English
Email Alert for Customer Experience Specialist jobs in Jacksonville, FL, United States
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Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.