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Description
Position at Hope's Closet Thrift
Job Title: Customer Experience Seasonal Associate
Ministry/Department: Hope's Closet Arlington
Reports to: Customer Experience Manager
Status: Non-exempt/29 hours weekly
Supervisory Role: N/A
Objective
To provide excellent customer service and help execute daily operations to drive sales while keeping focus on The Church of Eleven22® and Hope's Closet® vision of being a movement for all people to discover and deepen a relationship with Jesus Christ.
Key Responsibilities
Minister of the gospel
Drive sales by providing excellent customer service and maintain Hope's Closet's merchandising standards
Operate Point of Sale (POS) systems & handling of money
Assist in daily operations of customer experience
Assist in opening and closing procedures of the store
Assist in leading and working alongside of serve staff
Assist in donation receiving and inventory sorting when needed
Maintain organization of inventory and supplies on sales floor and cash wrap
Competencies
Model The Church of Eleven22 mission, vision and core values
Hope's Closet ambassador
Demonstrated ability to make disciples who make disciples
Strong, pro-active communication and interpersonal skills
Ability to develop customer and serve staff relationships
Ability to work in a fast-paced environment
Possess strong organizational and problem-solving skills
Education and Experience
1-2 years of relevant work experience, including retail or warehouse experience
High school diploma preferred
Position Type/Expected Hours of Work
This is a part-time, non-exempt position which reports to the Assistant Manager - Customer Experience. Days may vary by week due to the needs of the store and events. Weekend and holiday hours are a must.
The church has several big events, ("All-Skates") throughout the year to help further the mission of The Church of Eleven22 and Hope's Closet. We encourage you to participate and serve at these events. The stores are closed during these events to ensure The Hope's Closet team has the opportunity to participate in the spiritual formation of the church.
Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.
Work Environment
This job operates in a professional retail environment which includes both sales floor and warehouse/stockrooms. This position works mostly on sales floor which uses equipment like cash registers, store phones, hand carts, dollies, ladders, rolling carts and rolling racks.
Physical Demands
Must be able to stand or walk on concrete flooring for prolonged time periods, bend, lift, grasp, reach, push and pull materials, walk on uneven surfaces, ladders and stairs and have the ability to lift up to 40lbs.
Code of Conduct
We live authenticity
We are gospel-centered and mission-focused
We are family
We are life-long learners
We aim for excellence in the experience with zero excess
We choose to trust
We pray 1st and decide 2nd
We glorify God by honoring others
Our team unites under clear vision
We walk in humble confidence
EEO Statement
Hope's Closet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. Hope's Closet reserves the right to discriminate on the basis of religion to the full extent permitted by law.
Email Alert for Customer Experience - Arlington (Seasonal) jobs in Jacksonville, FL, United States
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