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Fullsteam Operations LLC
Mokena, IL, United States
It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innova
Job Source: Fullsteam Operations LLCwedi
Batavia, IL, United States
The primary responsibilities of the Help Desk Support Specialist are to provide company-wide onsite and remote troubleshooting and technical support on a variety of IT related hardware, software and business applications and equipment. In this position you will report to the Vice President of Operations. Responsibilities: Act as the first point o
Job Source: wediAqueity
Lombard, IL, United States
Aqueity is looking for a skilled IT Help Desk Support Analyst , who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers
Job Source: AqueityThe LaSalle Group
Naperville, IL, United States
LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team. This is a 100% rem
Job Source: The LaSalle GroupBrookfield Zoo Chicago
Brookfield, IL, United States
Join the PRIDE and Brookfield Zoo Chicago's mission to ignite emotional connections with wildlife that spark conservation action while leading vital programs to protect endangered species. Our beautiful 235-acre campus offers a living classroom that is home to over 3,500 animals representing 500 species. Brookfield Zoo Chicago is embarking on a gr
Job Source: Brookfield Zoo ChicagoChicago Zoological Society
Brookfield, IL, United States
Help Desk - Senior Support Specialist Chicago Zoological Society | Brookfield Zoo, 3300 Golf Rd, Brookfield, Illinois, United States of America Req #16 Monday, June 3, 2024 Join the PRIDE and Brookfield Zoo Chicago's mission to ignite emotional connections with wildlife that spark conservation action while leading vital programs to protect end
Job Source: Chicago Zoological SocietyInsight Global
Naperville
Job Description Day to day: Our client is looking for a Remote Level 2 Service Desk Agent to join their team out of London. This resource is responsible for handling PC and mobile device tickets from a support queue in a timely manner and assisting users with various advanced systems issues. This individual maintains a proficient knowledge of techn
Job Source: Insight GlobalInsight Global
Naperville, IL, United States
Job Description Day to day: Our client is looking for a Remote Level 2 Service Desk Agent to join their team out of London. This resource is responsible for handling PC and mobile device tickets from a support queue in a timely manner and assisting users with various advanced systems issues. This individual maintains a proficient knowledge of tec
Job Source: Insight GlobalNaperville, IL, United States
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The Opportunity
Description
We're looking for a Remote Help Desk Technician Level 1 , working in IT (excluding Telecommunication) industry in Naperville, Illinois, United States .
Provide tech support services, usually from a distance via phone or an online chat tool.
Identify the problem and perform fixes or suggest recommended actions by asking the customer targeted questions and using remote troubleshooting tools.
Assist with security issues, program updates, and providing technical advice.
Our Client
Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor's list of "Best Companies to Work For" in addition to other honors.
Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.
Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?
Experience Required for Your Success Bachelor's degree in computer science or related preferred
6 months to 1+ year of Service or Help desk experience
Experience working in a fast-paced environment
Experience troubleshooting Windows, Email or Microsoft Office Applications
Knowledge in troubleshooting Modems, VPNs Routers, Printers or Wifi
Demonstrated ability for critical thinking and problem solving
Experience in Password Resets or Account User Management
Excellent verbal and written communication
IT support ticketing system experience important, but not required
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Email Alert for Remote Help Desk Technician Level 1 jobs in Naperville, IL, United States
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Please refresh the page and try again.
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