Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
DoorDash USA
San Francisco, CA, United States
About the Team The Dasher Retention team’s mission is to build lasting relationships with Dashers through personalized, scalable, cross-channel experiences that drive retention and engagement. To accomplish this mission, we develop lifecycle programs that connect, educate, and support drivers from the moment they sign-up through their last dash. Ou
Job Source: DoorDash USADoordash
San Francisco, CA, United States
About the Team The Dasher Retention team's mission is to build lasting relationships with Dashers through personalized, scalable, cross-channel experiences that drive retention and engagement. To accomplish this mission, we develop lifecycle programs that connect, educate, and support drivers from the moment they sign-up through their last dash. O
Job Source: DoordashHire Talent
San Francisco, CA, United States
Job Title: Marketing Manager-III Duration: 6+ Months Location: San Francisco, CA Job Description Associate Manager, Dasher Retention Marketing (Contractor) About the Team The Dasher Retention Marketing team's mission is to make Dashing the best way to earn in the gig space while improving quality for Merchants and Consumers across the platform.
Job Source: Hire TalentHire Talent
San Francisco, CA, United States
Job Title: Marketing Manager-III Duration: 6+ Months Location: San Francisco, CA Job Description Associate Manager, Dasher Retention Marketing (Contractor) About the Team The Dasher Retention Marketing team's mission is to make Dashing the best way to earn in the gig space while improving quality for Merchants and Consumers across the platform.
Job Source: Hire TalentDoorDash
San Francisco
About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Our Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to
Job Source: DoorDashDoordash
San Francisco, CA, United States
About the Team The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them.
Job Source: DoordashThe Mice Groups Inc
San Francisco, CA, United States
Retention Marketing Contractor Contract San Francisco, CA (Hybrid) It's a 4-month contract and pays $40 - $50/hr on w2 Top Skills: The client is looking for someone with experience in Retention Marketing or growth Marketing, Audience segmentation and Subscription ( Acquisition of users, regain subscribers, new subscribers or Paid Subscribers, Maint
Job Source: The Mice Groups IncQuince
San Francisco, CA, United States
OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to
Job Source: QuinceSan Francisco, CA, United States
About the Team
The Dasher Retention team’s mission is to build lasting relationships with Dashers through personalized, scalable, cross-channel experiences that drive retention and engagement. To accomplish this mission, we develop lifecycle programs that connect, educate, and support drivers from the moment they sign-up through their last dash. Our focus areas include improving the driver onboarding process, strategizing incentive structures to motivate Dashers long-term, and maintaining healthy fleet dynamics in each city as the business grows in scale and complexity. Our team has diverse skill sets across marketing, strategy, and operations that allow us to test and scale programs that improve the dashing experience.
About the Role
As the Senior Associate of Dasher Retention Marketing, you will own the early lifecycle communication programs to improve Dasher onboarding efficiency and ensure every new driver has a great first dash on the platform. You’ll leverage email, SMS, push, and in-app messaging to motivate prospective drivers to complete onboarding while also developing new levers to ensure each new driver is set up for success (i.e. education, equipment, incentives). You will collaborate with all parts of the business including Product, Strategy and Operations, Analytics to ensure the early lifecycle programs meet the growing needs of new drivers and contribute to our business goals.
You’re excited about this opportunity because you will…
Develop, test and implement CRM strategies to improve Dasher onboarding conversion and new dasher experience. Experiment with new strategies and CRM tactics to increase the quality of new dashers and deliver a personalized end-user experience.
Create the strategy and framework to personalize new Dasher communications based on their account attributes and market supply health.
Collaborate with product marketing, operations, and product partners to lead the go to market communications strategy for new features in the Dasher onboarding flow.
Manage end-to-end development and execution of email, SMS, push and in-app campaigns. Includes driving the creative review process, collaborating with designers and copywriters, identifying target audience segments and capturing feedback from multiple stakeholders
Set up and monitor complex journeys, triggers and automations, partnering with engineering to ensure dynamic events and data are properly routed to our CRM platform
Analyze campaign results, develop benchmarks, and create and share regular performance reports
We’re excited about you because…
4+ years experience in lifecycle, email, or retention marketing. Experience working on early lifecycle programs is a plus
Strong analytical skills; able to create data-driven marketing campaigns end to end
A record of driving business results via cross- channel marketing campaigns
Strong stakeholder management and interpersonal skills
Deep experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems; Experience with Braze is a plus
Familiarity with data visualization platforms such as Sigma, Tableau, etc.
Extremely organized, dependable, self-motivated & ability to multi-task
Bachelor’s degree or equivalent experience
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We expect this position to be filled by 7/29/24
#J-18808-Ljbffr
Email Alert for Senior Associate, Dasher Retention Marketing jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.