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Customer Service Representative

Dallas, TX, United States

Job Summary:

Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.

Responsibilities:

- Provide information to customers on products and services.

- Handle returns, exchanges, and complaints efficiently.

- Manage customer transactions and maintain accurate records.

- Assist in membership sales and renewal processes.

- Ensure customer satisfaction and provide professional customer support.

Qualifications:

- Strong communication and interpersonal skills.

- Experience in customer service or retail preferred.

- Knowledge of store products and policies.

- High school diploma or equivalent.

- Ability to handle stressful situations professionally.

Apply

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