STIIIZY Key Account Manager
Los Angeles, CA, United States
Preferrable experience working with key accounts
Experience in sales and providing solutions based on customer needs
Outstanding communication and interpersonal skills
Aptitude in networking and building relationships
Excellent organizational skills
Ability in problem-solving and negotiation
Ability to prioritize and meet critical deadlines
Problem-solving and negotiation aptitude
Company and customer expertise
Strategic perspective
Leadership
Skilled negotiation
Value-based selling
Presentation Software -
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 20 pounds at times
Must be able to travel
Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Be able to drive for an extended period of comfortably
Bachelor's degree or equivalent experience
Responsibilities The Key Account Operations Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements
The ideal candidate will be apt in building strong relationships with strategic customers
You must assist in identifying needs and requirements to promote our company's solutions and achieve mutual satisfaction
The goal is to contribute to sustaining and growing our business to achieve long-term success
Lead the execution of go-to-market plans with key accounts
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
Suggest solutions that answer clients' needs and wants
Gather, report, and communicate customers' feedback on service, technology, and product delivery
Research and source new potential clients
Measure, track and analyze key account metrics
Create reports for upper management
Keep abreast with industry and market trends and best practices
Qualifications Preferrable experience working with key accounts
Experience in sales and providing solutions based on customer needs
Outstanding communication and interpersonal skills
Aptitude in networking and building relationships
Excellent organizational skills
Ability in problem-solving and negotiation
Ability to prioritize and meet critical deadlines
Problem-solving and negotiation aptitude
Company and customer expertise
Strategic perspective
Leadership
Skilled negotiation
Value-based selling
Presentation Software -
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 20 pounds at times
Must be able to travel
Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Be able to drive for an extended period of comfortably
Bachelor's degree or equivalent experience
Responsibilities The Key Account Operations Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements
The ideal candidate will be apt in building strong relationships with strategic customers
You must assist in identifying needs and requirements to promote our company's solutions and achieve mutual satisfaction
The goal is to contribute to sustaining and growing our business to achieve long-term success
Lead the execution of go-to-market plans with key accounts
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
Suggest solutions that answer clients' needs and wants
Gather, report, and communicate customers' feedback on service, technology, and product delivery
Research and source new potential clients
Measure, track and analyze key account metrics
Create reports for upper management
Keep abreast with industry and market trends and best practices
Description
We are setting the industry standard to influence and inspire through our innovative methods. We merge cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s...
The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices.
Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.
Job Summary:
The Key Account Operations Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You must assist in identifying needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success. Lead the execution of go-to-market plans with key accounts.
Responsibilities:
• Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
• Suggest solutions that answer clients' needs and wants
• Gather, report, and communicate customers' feedback on service, technology, and product delivery
• Research and source new potential clients
• Measure, track and analyze key account metrics
• Create reports for upper management
• Keep abreast with industry and market trends and best practices
Key Account Manager qualifications and requirements:
• Preferrable experience working with key accounts
• Experience in sales and providing solutions based on customer needs
• Outstanding communication and interpersonal skills
• Aptitude in networking and building relationships
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Ability to prioritize and meet critical deadlines
• Problem-solving and negotiation aptitude
Key soft skills needed:
• Communication
• Company and customer expertise
• Strategic perspective
• Leadership
• Skilled negotiation
• Value-based selling
Technical skills needed:
• Excel - Intermediate Experience -Advanced preferred
• Presentation Software -
• CRM Knowledge - Preferred: Odoo/Salesforce
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 20 pounds at times.
• Must be able to travel.
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
• Be able to drive for an extended period of comfortably
Education:
Bachelor's degree or equivalent experience
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Company information
STIIIZY is revolutionizing the cannabis industry by creating a product portfolio that is best in class from technology (device) to flower (extract). The signature STIIIZY proprietary delivery system offers a discreet experience built for portability and convenience and the premium quality concentrates uphold a high level of potency and purity. With a world-class team of cannabis pioneers and passionate professionals, STIIIZY is setting the industry standard to influence and inspire through a truly innovative approach.
Retail, Manufacturing, Consumer Goods, Healthcare, Cannabis
Privately Held
Company Specialties:
Cannabis, Lifestyle Brand, Cannabis Vape, and Cannabis Lifestyle
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