Associate Account Manager

Little Ferry, NJ, United States

Nasdaq is seeking an energetic individual for an associate account manager position. This position will be responsible for supporting a team of Relationship Managers who manage relationships with our East Coast companies that are either listed with NASDAQ or buy IR intelligence products/services from NASDAQ.

About Us

Nasdaq (Nasdaq:NDAQ) is a leading global provider of trading, clearing, exchange technology, listing, information and public company services. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. Nasdaq is home to approximately 4,000 total listings with a market value of approximately $15 trillion. To learn more, visit: http://www.nasdaq.com

Your Role And Responsibilities

In this role you will be part of a team of associate account managers. However, your primary responsibility will be to support the East Coast Relationship Managers in areas that include:

Work on contract administration, re-contracting, billing and other items related to our lead to cash system, Apttus

Maintenance of accounts in Salesforce ensuring we have the correct billing contacts, email communication contacts, titles, emails, phone numbers, etc.)

Assist the RMs with prioritizing their account management and largest opportunities

Review low usage accounts and enter At Risk tickets to flag in the dashboard

Assist RMs in creating calls sheets, Event speeches and other admin related

Assist in successful onboarding on new IPOs as it related to getting their products and services up and running

Work with other associate account managers on broader projects that support the entire RM team. These could include building out of material in Microsoft Teams, revamping RM processes and other project based work.

Prepares various sales management reports including top clients, clients at risk, quality reports and implementation reports.

Work with other business unit owners to gather, organize and create content for the RMs to use with their clients.

Employees in this role are eligible for a Sales Commission Plan

You Will Need The Following Skills And Experience

Bachelors degree with 1-2 years office experience.

Strong planning, researching and technical skills with great attention to detail

Ability to understand online systems including Salesforce, Aptuss, Microsoft Teams, Excel and PowerPoint

Understanding of capital markets and investor relations helpful

Ability to work individually and in a team environment

Work is performed in an open, team environment with extensive telephone and computer use.

No travel required

Sounds like you? Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon, and in the meantime please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $59,400 - $75,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off

Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts

Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave

Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days

Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page .

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