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Resulticks Inc.
Atlanta, GA, United States
Title: Account Service Manager Job Function : Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions th
Job Source: Resulticks Inc.HP
Atlanta, GA, United States
Account Service Manager (ASM) North America The ASM position in North America is responsible for managing several customer programs and coordinating them across multiple functional areas such as R&D, Marketing, Operations, Solutions Engineering and the Service Region. The candidate must understand market requirements, features/technical aspects of
Job Source: HPTrane Technologies
Atlanta, GA, United States
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a bette
Job Source: Trane TechnologiesResulticks
Atlanta, GA, United States
Title: Account Service Manager Job Function : Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions that deliver top
Job Source: ResulticksTK Elevator
Atlanta, GA, United States
Group Presentation With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator co
Job Source: TK ElevatorTransportation Insight Holding Company
Atlanta, GA, United States
The Account Manager's primary objective is to provide Transportation Insight's clients with world-class analytical and relationship management by filling the role of a long-term logistics expert/consultant. An Account Manager will be a key component in matching the client's needs to Transportation Insight's products and services to provide efficien
Job Source: Transportation Insight Holding CompanySwissport International AG
Atlanta, GA, United States
Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around
Job Source: Swissport International AGThyssenkrupp Elevator
Atlanta, GA, United States
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced National Account Manager- Service in Atlanta, GA. Responsible for successfully bidding and securing new national account contracts and developing and maintaining strong relations with existing national account customers, promoting organic growth and
Job Source: Thyssenkrupp ElevatorAtlanta, GA, United States
Title: Account Service Manager
Job Function : Account Manager / Campaign Manager
Role Type: Full-time
Location: Major Metro Area, Canada or USA
Reporting to: Head of Customer Success
Stakeholders: Customer Success / Sales / Product
About Resulticks
Resulticks is a global leader in real-time audience engagement solutions that deliver top-line growth through connected experiences. Outcomes-focused and enabled by its proprietary cookie-independent identity resolution technology, Resulticks equips brands to make a transformational leap to true omnichannel engagement. With its AI-powered, customer-centric approach, it is changing how brands worldwide reach, acquire, and retain satisfied customers. Resulticks Solution Inc. is headquartered in New York City.
Candidate Profile
As an Account Service Manager, you will coordinate with the account management and technical teams to ensure on time delivery of client projects. You will be responsible for the smooth execution of omnichannel marketing campaigns. You will serve as the main point of contact for communication, documentation, conflict resolution, compliance, deliverables and billing for Resulticks clientele.
The ideal candidate is comfortable working for a global organization with team members and stakeholders in multiple time zones, meaning that you're happy to have a flexible work schedule that will occasionally include early morning or late evening meetings with colleagues in Asia Pacific.
Key Responsibilities First 90 Days,complete the Resulticks employee training program with flying colors.Become a subject matter expert in Resulticks' capabilities and services, with the ability to effectively communicate all offerings to the clients.
Gather clients' campaign requirements while suggesting ideas for improved communication and customer engagement.
Communicate clients' desired outcomes to the internal development teams
End-to-end omnichannel digital marketing campaign management. Setup and execution, A/B testing, performance assessment, data analysis and reporting.
Work closely with the project team, continuously monitor projects and campaigns to identify potential issues and opportunities for elevating outcomes.
Ensure the effectiveness of communication as well as campaign execution as per the SOW.
Ensure adherence to project timelines, procedural best practices, quality standards.
Manage client projects and campaigns, making sure they are completed and profitable.
Manage customer expectation with respect to deliverables.
Manage the invoicing and billing process for existing accounts.
Pre-Requisites A bachelor's degree in a relevant discipline: Communication, Marketing, Business, Computer Science, Data Science, etc.
Ad Agency experience, a minimum of 3 years in Client Services or Account Management.
Ability to "talk shop" with Digital Marketing practitioners and IT professionals about omnichannel campaign orchestration, audience segmentation, personalization, data analytics, cyber security & privacy, database & system architecture, and cloud storage.
Digital marketing campaign management experience (general knowledge of digital design a plus). Expertise should include email, SMS, social media, etc.
Ability to think creatively, prioritize rapidly, and manage multiple initiatives simultaneously.
Personable with good project management, analytical and problem-solving skills.
Phenomenal written and oral communication, plus great presentation & negotiation skills.
Must be energetic, self-motivated, and flexible. Used to working with multidisciplinary stakeholders.
Expertise in general business applications including Power Point, Excel, and Word.
Must have authorization to work in Canada or the United States
Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Email Alert for Account Service Manager jobs in Atlanta, GA, United States
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