Sales Enablement Manager

Chicago, IL, United States

#TeamNextdoor

Nextdor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

You will support the entire Revenue Organization while prioritizing the Sales team. Nextdoor’s Sales team is a diverse, hungry, and strategic group of neighbors focused on partnering with enterprise and midmarket brands to connect them with our community of members through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted connections both internally as well as with our partners in order to drive campaigns and executions that add value to our members lives while simultaneously driving results for our brand partners. We believe that in order to succeed we must attract and develop smart, coachable, problem solvers; while also creating an environment where they can thrive and grow.

The Impact You’ll Make

We are seeking a highly experienced Senior Sales Enablement Manager to join our Sales Enablement team and lead the development and execution of soft skills programming, GTM learning experiences, manager development, and our overall Sales Effectiveness Strategy. Reporting to the Head of Sales Enablement, you will primarily lead initiatives to strengthen the capabilities of our managers and leaders, ensuring they possess the skills, knowledge, and resources required to effectively lead and inspire their teams. You will play a crucial part in enhancing the overall effectiveness of our Sales team and driving the success of our go-to-market efforts across the entire revenue organization.

You Will:

Develop and implement a comprehensive sales enablement strategy and roadmap that focuses on soft skills programming and manager/leadership development

Collaborate with cross-functional stakeholders, including Sales, Account Management, Measurement, Revenue Operations, Product Marketing, and Product teams, to understand business objectives and tailor enablement programs to meet the organization's needs

Identify skill gaps and training needs within the Sales organization and develop relevant programs to address those gaps

Design, deliver, and continuously improve soft skills training programs, including but not limited to communication skills, effective discovery and meeting prep, relationship building, benefits-based selling, negotiation skills, and objection handling

Create and execute manager and leadership development programs that empower our leaders to drive performance, provide effective coaching, and build high-performing teams across the revenue organization

Utilize a variety of training methodologies, such as e-learning, workshops, webinars, and coaching sessions, to ensure an engaging and impactful learning experience for participants

Evaluate the effectiveness of training initiatives through metrics, feedback, and assessment tools, and make data-driven adjustments to enhance program outcomes

Collaborate with the Revenue Operations team to develop and maintain a measurement strategy, feedback loop process, and best practices to drive consistency and improve sales performance

Partner with cross-functional teams to support go-to-market efforts, providing input on messaging, positioning, and sales collateral development

Stay updated on industry trends, sales methodologies, and emerging technologies to continuously enhance the sales enablement strategy

Build and manage relationships with internal subject matter experts to regularly co-develop and contribute to learning initiatives

What You’ll Bring to the Team:

Must-Have Skills and Experience:

Bachelor's degree in Business, Sales, Advertising, Marketing, or a related field. Master's degree preferred

A minimum of 10 years of experience in sales, sales enablement, or related roles

Proven experience in developing and implementing successful sales enablement programs focused on soft skills and manager development

Strong understanding of sales methodologies, sales processes, and customer engagement strategies

Excellent facilitation and presentation skills with the ability to engage and inspire diverse audiences

Exceptional project management skills with the ability to prioritize and manage multiple initiatives simultaneously

Proficiency in utilizing various learning technologies and platforms for training delivery

Strategic mindset with the ability to align enablement programs with business objectives and drive measurable results

Strong analytical and problem-solving skills with the ability to use data to drive decision-making

Excellent communication and interpersonal skills with the ability to build relationships at all levels of the organization

Self-motivated and proactive, with the ability to work independently and thrive in a remote, hybrid, or in-office work environment

Experience in sales enablement skills program and execution development, including manager or leader coaching or development

Facilitation/training delivery experience

Sales experience is strongly preferred

Nice-to-Have Skills and Experience:

Social media or adtech platform sales enablement experience

Demonstrated ability to operate independently with no resources or budget, leveraging resourcefulness, creativity, and initiative

Ability to distill ambiguity, with strong organizational skills and detail-oriented focus

Experience in go-to-market strategy and cross-functional collaboration

Advanced communication and presentation skills

Deep understanding and experience with social and native advertising

Successful track record of developing strategic relationships with key stakeholders

A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods

Join us to make a meaningful impact on our sales team and drive our go-to-market success!

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.

The starting salary for this role is expected to range from $120,000- $175,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date.

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

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