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Envision Education
San Francisco, CA, United States
Envision schools seeks an Information Technology Administrator dedicated to educational equity through technology repair, maintenance, and support at our schools. WHO WE ARE Our mission is to transform the lives of students - especially those who will be the first in their family to attend college - by preparing them for success in college, car
Job Source: Envision EducationMarathon TS
San Francisco, CA, United States
Help Desk Technician McClellan, CA Position Responsibilities: Under general direction, provide 24/7 phone and on-site support for personnel and phone/remote desktop support for remote and TDY personnel. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on all unclassified and classified
Job Source: Marathon TSPenn Foster
San Francisco, CA, United States
This is a Hybrid, Full-Time position in San Francisco, CA Type: This is a regular, full-time (37.5 hours per week), non-exempt, union position that includes benefits. The starting range for this role is $45.59 to $48.28. This range represents steps 1-3 on a 6 step union pay scale. The IT Systems Administrator reports to the IT Operations Manager.
Job Source: Penn FosterMarathon TS
San Francisco, CA, United States
Help Desk Support Services McClellan, CA Position Responsibilities: Under general direction, provide 24/7 phone and on-site support for personnel and phone/remote desktop support for remote and TDY personnel. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on all unclassified and clas
Job Source: Marathon TSPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupAirswift
Hercules, CA, United States
Our client, a major player in the Oil & Gas sector, has partnered with Airswift to recruit an experienced IT Support professional for a dynamic 12-month W2 Contract in Rodeo, CA. This role is pivotal in providing comprehensive IT technical support to refinery staff and remote sites, ensuring seamless operation and maintenance of critical IT systems
Job Source: AirswiftCTP
San Francisco, CA, United States
Job Title: IT Support Engineer Location: San Francisco, CA, 5 days a week onsite Duration: FTE The Company Headquartered in San Francisco, this leading global investment firm specializes in partnering with Technology. This Firm has invested in over 400 Technology companies and has approximately $45 billion in capital raised to date. As they cont
Job Source: CTPSan Francisco, CA, United States
This opportunity would be with Tools for Humanity.
Location: San Francisco (onsite 3 days a week)
About the role
The IT Administrator is responsible for providing technical support to end-users within the organization and oversee the entire IT operations and support tasks in our SF headquarter. This role involves troubleshooting hardware and software issues, managing IT tickets through our Jira ticket system,managing and maintaining the IT infrastructure and ensuring the smooth operation of the company's core apps. The ideal candidate will have excellent problem-solving skills, analytical thinking, and the ability to work efficiently in a very fast-paced environment.
Key Responsibilities:
Technical Support:
Assist the user requests with tickets or hands-on support, troubleshoot issues, and provide timely resolutions for hardware, software, and network-related problems.
Assist with the setup, configuration, and maintenance of devices, including laptops, printers, and mobile devices.
Experience with any of the major MDM solutions like Kandji, Jamf Pro, Intune
Understanding of the principle of ADE and Apple Business Manager for device enrollment
Provide support for all the upcoming issues and requests coming from our main office in San Francisco.
Upkeep our internal assets and track them accordingly using our Asset management system for SF
Help the team with administrative tasks like invoice collection, asset purchases, and proper inventorization.
Administer and upkeep the video conferencing system using Neat as our main video conferencing technology
Take care of the Onboarding process for the LATAM and US region.
Working on projects that will directly improve our internal processes
Onboarding/Offboarding
2 level support
Network Administration
Jira Manangement for internal team boards
Security Audits
User Training and Documentation:
Provide training and guidance to users on the effective use of technology and software applications.
Develop and maintain documentation for IT processes, procedures, and troubleshooting guides within our Notion workspace
System Administration:
Manage user accounts, permissions, and access rights in various systems, including Okta, Gmail, and other enterprise applications.
Implement changes and improvements for our MDM system: i.e. Kandji
Manage all the SaaS stack with high focus on least privilege principle and license consumption
Perform routine app access review to ensure that proper accesses are granted and regular upkeeps to keep them compliant.
Understand and troubleshoot onsite network connectivity issues and the device’s connection with the network
Meraki Cloud Network
Project Support:
Assist in the planning, execution, and completion of IT projects, including system upgrades, migrations, and new implementations.
Collaborate with other IT team members and work closely with cross-function departments to support organizational goals, initiatives, and day-to-day operations.
Qualifications:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
Experience: Minimum of 5 years of experience in an IT support role.
Technical Skills:
Proficiency in Windows and Mac operating systems.
Experience with network protocols, configuration, and troubleshooting.
Knowledge of ITIL principles and practices is a plus.
Experience with ITSM tools like Jira, ServiceNow, etc
Experience with IDS like Okta and MDM like Kandji
Jira Management is a big plus
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
High attention to detail and organizational skills.
What we offer:
An open and collaborative office space in downtown SF
Unlimited PTO
Monthly Phone Reimbursement or a company device
Daily DoorDash credit for in-office meals
Top-tier medical, dental, vision insurance
401k + employer match program
The reasonably estimated salary for this role based in the US at TFH ranges from $100k - $150k , plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
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Email Alert for IT Administrator jobs in San Francisco, CA, United States
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