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OpenReq
San Francisco, CA, United States
Overview RepairWise is looking for a Service Advisor to deliver best-in-class consumer experiences in electric vehicle maintenance and repair. This role requires a substantial amount of engagement with customers, repair shops and internal teams. The ideal candidate excels in delivering great customer experiences white having some technical skills i
Job Source: OpenReqSun Auto Tire and Service
Corte Madera, CA, United States
Overview: Toscalito Tire & Automotive - y our one-stop, on-the-spot auto service headquarters, for a complete line of quality tires and auto services. For over 45 years, we have provided the San Francisco and North Bay area with the latest products and unprecedented services for their cars. And for years, our customers have been coming back. From
Job Source: Sun Auto Tire and ServiceVolvo San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Volvo San FranciscoJaguar Land Rover San Francisco
San Francisco, CA, United States
Job Description: We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker
Job Source: Jaguar Land Rover San FranciscoMazda San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Mazda San FranciscoNovato Toyota - Kia of Marin
Novato, CA, United States
Novato Toyota/Kia Marinis hiring an experienced Service Advisor professional to join our team. If you're excited to be part of a winning team, Novato Toyota/Kia Marin is a great place to grow your career. Responsibilities Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issu
Job Source: Novato Toyota - Kia of MarinSunwise Auto Group
San Rafael, CA, United States
Sunwise Automotive Group is looking for an experienced Service Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these v
Job Source: Sunwise Auto GroupOffice Depot
Alameda, CA, United States
Job Description At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and pr
Job Source: Office DepotSan Rafael, CA, United States
Duties and Responsibilities:
Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.
Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.
Greets customers and directs them to available technicians.
Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.
Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the Dealership's workflow and schedule.
Calls customers to advise them about service changes or car pick-up times.
Maintains positive customer relationships to ensure repeat business.
Ensures all details on services rendered and costs are related to customers and processes their payments.
Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.
Knows and practices the guidelines in the Bureau of Automotive Repair's "Write it Right" Manual.
Requirements
Qualifications:
Prior experience in a customer-oriented environment.
Must be capable of working in a fast-paced dynamic environment.
Must be able to pass background check.
Must have good driving record.
Must have Class A (CDL) drivers' license.
Must have basic knowledge of cars and maintenance.
Must be willing to learn and expand knowledge.
Physical Demands:
Must be able to lift, bend over, and stand.
Must be to carry, push, pull 50 lbs.
Working Conditions:
Must be able to work in an outside environment.
Must be able to drive vehicles both small and big.
May have to work in a noisy environment and in inclement weather conditions.
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Service Advisor jobs in San Rafael, CA, United States
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