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OpenReq
San Francisco, CA, United States
Overview RepairWise is looking for a Service Advisor to deliver best-in-class consumer experiences in electric vehicle maintenance and repair. This role requires a substantial amount of engagement with customers, repair shops and internal teams. The ideal candidate excels in delivering great customer experiences white having some technical skills i
Job Source: OpenReqSun Auto Tire and Service
Corte Madera, CA, United States
Overview: Toscalito Tire & Automotive - y our one-stop, on-the-spot auto service headquarters, for a complete line of quality tires and auto services. For over 45 years, we have provided the San Francisco and North Bay area with the latest products and unprecedented services for their cars. And for years, our customers have been coming back. From
Job Source: Sun Auto Tire and ServiceVolvo San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Volvo San FranciscoMazda San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Mazda San FranciscoJaguar Land Rover San Francisco
San Francisco, CA, United States
Job Description: We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker
Job Source: Jaguar Land Rover San FranciscoNovato Toyota - Kia of Marin
Novato, CA, United States
Novato Toyota/Kia Marinis hiring an experienced Service Advisor professional to join our team. If you're excited to be part of a winning team, Novato Toyota/Kia Marin is a great place to grow your career. Responsibilities Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issu
Job Source: Novato Toyota - Kia of MarinMarin Subaru
San Rafael, CA, United States
Job Description Job Description Sunwise Automotive Group is looking for an experienced Service Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We a
Job Source: Marin SubaruOffice Depot
Alameda, CA, United States
Job Description At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and pr
Job Source: Office DepotSan Rafael, CA, United States
Sunwise Automotive Group is looking for an experienced Service Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our team!
We are a progressive, fast paced, growing company focused on a premium customer experience. At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels.Join our team if you have a positive attitude, talent, and passion for cars!
To make our vision real, we look for Service professionals who think differently and strive to provide 100% customer satisfaction – utilizing the latest technologies to find the perfect solutions for our guests. As a Service Advisor , you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department.
BENEFITS:
Professional, fun, and friendly work environment with supportive management
PTO, and paid holidays
Excellent benefits package including medical, dental, & vision
Opportunities for career growth and advancement
Paid Life Insurance
Flexible Spending Accounts
401K and employer match
Employee discounts on vehicle purchases, parts, and service.
RESPONSIBILITIES:
Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele
Oversee service orders and flow of Drive Lane.Ensure that customers receive prompt, courteous, and effective service
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Oversee administration of warranty claims as well as training and supervising of service department
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Effectively communicate to the customer the timeline of repair and maintenance
Follow-up with progress calls and/or emails to customers regarding any changes in the estimate or pick-up time
Resolve customer complaints and questions
QUALIFICATIONS:
Minimum of 2-3 years’ experience
Highline dealership preferred
Excellent follow-through skills
Broad knowledge of new vehicle technologies and mechanical operations
Fantastic communication skills
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Ability to be analytical, problem solve and multi-task
Team oriented and self-motivated
Experience with CDK preferred
Valid driver's license and clean driving record
Professional, well-groomed personal appearance
COMPENSATION:
The Service Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $16.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Monthly Pay Range: $2,773- $12,000. Lots of income potential, strong & loyal customer base!
We are a drug free/EOE/MFDV environment. As part of our hiring process, we conduct a post-offer background check and drug screening.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state, or local laws.
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Service Advisor jobs in San Rafael, CA, United States
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