ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Downtown Subaru of Oakland, CA
San Mateo, CA, United States
Job Description Job Description At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your person
Job Source: Downtown Subaru of Oakland, CASunwise Auto Group
San Rafael, CA, United States
Sunwise Automotive Group is looking for an experienced Service Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these v
Job Source: Sunwise Auto GroupSubaruofoakland
San Mateo, CA, United States
At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of i
Job Source: SubaruofoaklandVolvo San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Volvo San FranciscoJaguar Land Rover San Francisco
San Francisco, CA, United States
Job Description: We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker
Job Source: Jaguar Land Rover San FranciscoMazda San Francisco
San Francisco, CA, United States
Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4 sto
Job Source: Mazda San FranciscoMarin Subaru
San Rafael, CA, United States
Job Description Job Description Sunwise Automotive Group is looking for an experienced Service Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We a
Job Source: Marin SubaruVictory Toyota of San Bruno
San Bruno, CA, United States
Job Description Job Description Job Description: Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all emp
Job Source: Victory Toyota of San BrunoSan Francisco, CA, United States
Overview
RepairWise is looking for a Service Advisor to deliver best-in-class consumer experiences in electric vehicle maintenance and repair. This role requires a substantial amount of engagement with customers, repair shops and internal teams. The ideal candidate excels in delivering great customer experiences white having some technical skills in vehicle servicing. The Service Advisor should also be passionate about helping consumers save money and time on auto repair.
Responsibilities Customer service
Provide exceptional customer service by promptly handling queries and concerns
Summarize customer concerns into the ticketing/CRM system
Facilitate coordination between various departments both internally and externally.
Vehicle assessment
Create vehicle health reports and communicate findings to customers
Partner with technicians to assess vehicle issues. Communicate findings and solutions to customers via phone, sms, and email.
Schedule in-person diagnostics of vehicles as needed.
Drive vehicle repair process
Prepare repair quotes, obtain parts quotes from aftermarket suppliers as needed
Guide customers and shops through repair process and summarize work performed
Keep customers informed with completion times, provide regular updates, and ensure thorough follow-up on the vehicle's status
Efficiently coordinate drop-off times with customers, technicians and shops
Follow up with customers to ensure their satisfaction with the provided services
Qualifications
2+ years of experience in a service advisor role, preferably from an EV company
Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques
Strong attention to detail
Familiarity or ability to quickly learn how to use ticketing systems, Slack, Toolbox, and MS office
Must have a valid driver's license and vehicle
Positive attitude and motivation to drive change in the auto repair industry
Location:
SF Bay Area (hybrid)
You may occasionally be required to engage with consumers, technicians and repair shops in-person across the SF Bay Area.
#J-18808-Ljbffr
Service Advisor jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.