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Senior Account Executive, Account Service

Milwaukee, WI, United States

Senior Account Executive Who We Are Interdependence is the most effective, innovative and optimized public relations, communication and integrated marketing solutions firm, powered by proprietary technology, for brands, CMOs, founders and entrepreneurs to enhance the quality of their businesses and their lives. We have nearly 100 full-time team members across the country and are rapidly growing. Interdependence was named a "Top PR Agency to Look Out For in 2022" by the International Business Times .At Interdependence, we have an unwavering commitment to fostering a collaborative and performance-driven work environment. Employees are encouraged to innovate and share ideas openly and are provided with ample opportunities for professional growth. Our focus on work-life balance ensures a healthy and fulfilling lifestyle, while our dedication to delivering exceptional results for clients across various industries – including consumer brands, travel, entertainment, tech, B2B, healthcare and professional services – instills a sense of pride and accomplishment in every team member. With a dynamic and inclusive culture that values diversity and fosters creativity, Interdependence stands as a beacon of excellence. The Role As a Senior Account Executive at Interdependence PR, you will serve as the primary relationship owner for a group of client accounts. Your role will encompass a range of responsibilities across disciplines including strategy, branding, podcast management and content development. This multifaceted role requires a strategic mindset, creative thinking, optimal problem-solving skills, and the ability to collaborate across teams to achieve exceptional results for our clients. You will work under the supervision of an Account Director who will support in strategy and oversight. The Ideal Candidate Will Understand client business goals and objectives to provide tailored solutions.

Conduct regular client meetings to review project performance, present new strategies, and address concerns.

Proactively account for client needs and provides strategic solutions.

Have strong project management skills.

Be able to create and organize processes for efficient performance across disciplines.

Track and measure results.

Plan for and track against client budgets and timelines.

Channel Specific Skills Include Staying updated on industry trends and best practices in web design and development.

Ensuring consistent brand representation across all digital and print assets.

Collaborating with creative teams to create branding assets including logos and visual identity.

Track and report on performance across disciplines

Oversee content strategy development and execution for digital platforms.

Manage content calendars and ensure timely content delivery.

Collaborate with content creators to produce engaging and relevant content

Additional Responsibilities Regularly evaluate content quality and manage external content creation, editorial, and strategy resources.

Identify new opportunities within existing accounts, partnering with the Business Development team to increase revenue.

Leverage technical tools and quantitative data to manage campaigns for success, high customer satisfaction, and renewal.

Prepare campaign insights reporting, including analysis and research.

Manage weekly campaign status documents for review.

Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.

Adhere to established processes and workflows related to campaign setup, creative execution, ad trafficking, and campaign reporting.

Provide input on new processes and workflows as needed.

Qualifications Bachelor's degree in marketing, communications, or a related field.

Minimum of 5-6 years of experience in account management or client services within a digital marketing or creative agency.

Proven track record of successfully managing client relationships and overseeing digital projects.

Understanding of website development, branding principles, and content marketing.

Proficiency in project management tools and software.

The Perks Competitive benefits package—including medical/dental/vision support, vacation/sick time/paid time off for important holidays, 401(k), Work Out Wednesdays, flexible working arrangements (i.e. working from home), Summer Fridays

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