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Wipro
Plano, TX, United States
About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies
Job Source: WiproAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdHealthmark Group
Addison
Job Description Job Description COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of
Job Source: Healthmark GroupTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to computer
Job Source: Top StackHealthMark Group
Addison, TX, United States
COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of health information, ensuring compliance wit
Job Source: HealthMark GroupWheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to computer
Job Source: Top StackWheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersDallas, TX, United States
itContracting 's US-based client are looking to recruit a VP of IT Operations . This is a permanent position, offering a competitive salary and excellent benefits. Although they have offices in Chicago and Dallas, this is a remote working role with minimal time on-site required.
About the role: This role will be responsible for overseeing and managing a wide range of IT support services, including service support, helpdesk operations, infrastructure support and applications support.The role of Vice President IT Operations is a new appointment reporting directly to the CIO with whom they will work closely to ensure the smooth and efficient functioning of their IT systems across all locations, ensuring a seamless experience for both staff and customers.
Role Responsibilities:
Responsible for overseeing and managing a wide range of IT support services.
Lead a team of IT professionals, establish and enforce best practices, and drive continuous improvement initiatives to optimize IT operations.
Develop and implement strategic plans, policies, and procedures to support the overall IT operations objectives of the organization.
Oversee the day-to-day activities of the IT operations team, ensuring efficient incident resolution, service request fulfillment, and problem management.
Manage and monitor the performance of IT systems, networks, and applications, ensuring high availability, reliability, and security.
Collaborate with cross-functional teams, such as infrastructure, security, and software development, to drive alignment and achieve operational excellence.
Establish and enforce service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve the performance of IT support services.
Provide leadership and guidance to team members, fostering a positive and productive work environment, and promoting professional growth and development.
Identify and implement automation and process improvement initiatives to streamline IT operations and enhance productivity.
Collaborate with vendors and third-party service providers to manage contracts, service-level agreements, and performance metrics.
Stay up to date with industry trends and emerging technologies, recommending innovative solutions to enhance IT operations and support business growth.
Must enforce and uphold adherence to PII and required compliance policies and procedures.
Role Requirements:
Bachelor's degree in computer science, information technology, or a related field
Proven experience (8 years) in IT operations management.
Strong leadership skills with the ability to inspire and motivate teams to achieve operational objectives.
In-depth knowledge of ITIL processes and best practices for incident, problem, and change management
Solid understanding of IT infrastructure, including networks, servers, databases, and cloud technologies
Experience managing helpdesk operations, call centers, and field services in a multi-location environment.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Strong analytical and problem-solving abilities, with a focus on driving continuous improvement.
Demonstrated ability to manage budgets, allocate resources, and prioritize tasks effectively.
Travel across their US locations as required.
Candidates must be based in North America/Mexico and currently hold a valid appropriate long term work Visa to apply.
If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact Jennifer Shanahan directly at [email protected].
eir evo, itContracting and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with eir evo / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo / itContracting.
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Email Alert for VP of IT Operations jobs in Dallas, TX, United States
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