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UnitedService Companies
Philadelphia
Job Description Job Description U.S. Aviation Services, a part of United Service Companies, has an immediate opening for a Duty Manager of Airplane Cabin Cleaners at the Philadelphia International Airport. Managerial experience is required. The Duty Manager position reports to the local U.S. Aviation General Manager of Airport Operations and is
Job Source: UnitedService CompaniesUnitedService Companies
Philadelphia, PA, United States
Job Description Job Description U.S. Aviation Services, a part of United Service Companies, has an immediate opening for a Duty Manager of Airplane Cabin Cleaners at the Philadelphia International Airport. Managerial experience is required. The Duty Manager position reports to the local U.S. Aviation General Manager of Airport Operations and is
Job Source: UnitedService CompaniesGrifols
Philadelphia, PA, United States
Customer Care Manager Philadelphia , Pennsylvania **Join our team today as a** **Donor (Customer) Care Manager** **where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors!) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A cust
Job Source: GrifolsPiedmont Airlines
Philadelphia, PA, United States
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, rel
Job Source: Piedmont AirlinesAmerican Airlines
Philadelphia, PA, United States
Location: PHL AIRPORT GROUP 2 (PHL-TGR2) Additional Locations: None Requisition ID: 55701 ****Intro**** ****Why you'll love this job**** * ?? This job is a member of the Hubs & Gateways Team or Stations within the Customer Experience Division. * Responsible for ensuring a high performing operation by leading, engaging, coaching and
Job Source: American Airlines365 Health Services
King of Prussia
Job Description Job Description We, at 365 Health services are actively seeking qualified and dedicated Personal Care Assistants that can provide exceptional care to our patients. An experienced personal care professional provides personalized assistance and support to individuals, focusing on their physical, emotional, and social well-being. Resp
Job Source: 365 Health ServicesPiedmont Airlines
Philadelphia
_We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, re
Job Source: Piedmont AirlinesAlert 360
Newtown Square, PA, United States
Job Details Job Location A360 Philadelphia - Newtown Square, PA Remote Type Fully Remote Position Type Full Time Job Shift Day Description Essential Duties & Responsibilities Answer incoming calls and make outbound calls to customers Respond to and follow up on daily correspondence and voicemail messages Assist customers with a wide var
Job Source: Alert 360Philadelphia, PA, United States
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Duty Manager, Customer Care in our Ground Handling Department . The primary responsibility of the position is overseeing the daily completion of above-the-wing functions for all units. These functions include assisting passengers with boarding the aircraft and operating equipment. The successful candidate will have previous airline management experience and working knowledge of Airport Operations Area (AOA) environments. This position will report to the Department Manager, Customer Care.
Essential Duties
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the team
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage the operational activities of the department in accordance with established policies and procedures
Manage a team with varied duties to include unit managers, supervisors, and agents
Administrative duties to include daily/weekly/monthly reports
Job Qualifications And Competencies
Previous airline management experience and working knowledge of AOA environment
Proven success as a Team Leader with ability to preplan manpower and equipment
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Flexible schedule
Preferred Qualifications
Previous management experience in an airline hub environment
Extensive knowledge of QIK, Sabre
Bachelor's degree in aviation, business, or another related field
Work Environment
Standard office environment, use of telephones, computers, and other office equipment
Airport terminal environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
M/F Disabled and Vet EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Duty Manager, Customer Care jobs in Philadelphia, PA, United States
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