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Berman Auto Group
Oak Lawn, IL, United States
Company Description Job Description Location: Berman Chrysler Dodge Jeep Ram (Oak Lawn, IL) Job Title: Service Advisor Schedule: Full Time Pay: Earn $85,000+ a year! (Commission position) Company Benefits: Competitive PTO Policy: Earn 2 weeks within your first year of employment! Multiple Low-Cost Medical Insurance Options: As low as $43/we
Job Source: Berman Auto GroupMcGrath Automotive Group
Morton Grove, IL, United States
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Job Source: McGrath Automotive GroupNapleton Auto Group
Calumet City, IL, United States
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at River Oaks Hyundai and River Oaks Kia , the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and s
Job Source: Napleton Auto GroupMcgrathlex
Westmont, IL, United States
McGrath Acura of Westmontis expanding our customer service team. Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer focused and want to build long term relationships. If you are looking fo
Job Source: McgrathlexCarAdvise
, IL, United States
This is a salaried position + benefit options + company perks! Who is CarAdvise: CarAdvise is an emerging marketplace that is changing the way consumers maintain and service their vehicles. Let's face it, getting car care is a hassle and is not a trusted industry. Our online platform makes car care an easier, more trustworthy and affordable proces
Job Source: CarAdviseBill Jacobs BMW
, IL, United States
Description We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced environment. B
Job Source: Bill Jacobs BMWNapleton Auto Group
Westmont, IL, United States
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Westmont Porsche the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions
Job Source: Napleton Auto GroupPep Boys
Chicago, IL, United States
**** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 118498 **Category:** Service Desk **Position Summary** Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk
Job Source: Pep Boys, IL, United States
Description
The Role at a Glance – Bill Jacobs Volkswagen Automotive Service Advisor
We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced environment.
Bill Jacobs Volkswagen offers a loyal customer base, master certified technicians, a huge loaner fleet, and a dedicated Client Care team to schedule appointments. Everything is in place to support a professional service advisor looking for a successful and lucrative career.
Bill Jacobs Volkswagen is the #1 volume dealership and multi-year winner of the J.D. Power Dealer of Excellence and Volkswagen Wolfsburg Crest Club Awards.
What you'll be doing
Greeting customers and discussing their vehicle repair and maintenance concerns.
Directing the customer’s vehicle to an experienced technician and consulting with the technician about needed repairs/services.
Informing customers of any changes in service or when their vehicle is ready to be picked up.
Responsible for communication with the customer as to the status of their vehicle from onset through delivery.
Answering customer questions about their vehicle service and applicable warranty coverage.
Advising the customer and coming up with a plan for their vehicle in the short and long term of the customer’s needs.
Providing exceptional customer service throughout the customer experience.
What’s it like to work here?
At Bill Jacobs VW, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions.
We value the person, not just the employee. At Bill Jacobs, we want to see you grow personally in addition to professionally during your career with us.
What’s in it for YOU?
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
Outstanding health insurance plan - Blue Cross Blue Shield of Illinois (PPO and HMO Plans)
Generous dental insurance, vision insurance, life insurance, and supplemental insurance plans such as pet insurance, identity theft protection, and pre-paid legal insurance.
401K Plan with company contribution.
Generous PTO.
Employee discounts on vehicle purchases, parts, and service.
Wellness programs for employees and family members.
Interested in furthering your education? We have a generous tuition reimbursement program.
Opportunity to further your career with a rapidly growing and successful dealer organization.
About the company
The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre-owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back.
Our employees are the driving force behind the success of the Bill Jacobs organization - one of Illinois' leading providers of luxury automotive products and extraordinary customer service.
Core Values
R - Respect
We believe in taking accountability for our words, actions, and results.
I - Integrity
We believe in honesty, transparency, and doing the right thing.
S - Social Responsibility
We believe in positive community involvement and a commitment to the greater good.
E - Excellence
We believe in raising the bar and challenging expectations to achieve a culture of continuous
improvement.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements
What we’re looking for
Must-haves:
2+ years of previous dealership Service Advisor experience is required; Volkswagen and/or import experience preferred.
CDK proficiency preferred.
Phenomenal follow-up skills.
Strong desire to engage with the customer and ensure they have a positive experience.
Excellent oral and written communication skills.
High energy and positive attitude.
Professional personal appearance.
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Email Alert for Automotive Service Advisor/Writer jobs in , IL, United States
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