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Subaru Evergreen Park
Evergreen Park, IL, United States
SUBARU EVERGREEN PARK Are you looking for a busy store with upward potential with a great team? Stop looking and apply to International Autos today. We work with your schedule and we offer 40 hour work weeks for the balance you have been looking for. We believe in training so you can perfect your craft and enjoy a better life for yourself and your
Job Source: Subaru Evergreen ParkBill Jacobs BMW
, IL, United States
Description We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced environment. B
Job Source: Bill Jacobs BMWNapleton Auto Group
Westmont, IL, United States
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Westmont Porsche the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions
Job Source: Napleton Auto GroupMcGrath Automotive Group
Morton Grove, IL, United States
Position Overview: We are currently seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The ideal candidate will have excellent communication skills, a strong technical understanding of automotive systems, and a commitment to providing outstanding service to our customers. As a key member of our service tea
Job Source: McGrath Automotive GroupBerman Auto Group
Oak Lawn, IL, United States
Company Description Job Description Location: Berman Chrysler Dodge Jeep Ram (Oak Lawn, IL) Job Title: Service Advisor Schedule: Full Time Pay: Earn $85,000+ a year! (Commission position) Company Benefits: Competitive PTO Policy: Earn 2 weeks within your first year of employment! Multiple Low-Cost Medical Insurance Options: As low as $43/we
Job Source: Berman Auto GroupNapleton Auto Group
Calumet City, IL, United States
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at River Oaks Hyundai and River Oaks Kia , the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and s
Job Source: Napleton Auto GroupMcgrathlex
Westmont, IL, United States
McGrath Acura of Westmontis expanding our customer service team. Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer focused and want to build long term relationships. If you are looking fo
Job Source: McgrathlexMurgado Automotive Group
Chicago, IL, United States
Volkswagen of Downtown Chicago, a proud member of the renowned Murgado Automotive Group, is a premier Volkswagen dealership dedicated to providing exceptional automotive solutions and customer service experiences. With a commitment to excellence and a passion for innovation, we strive to exceed customer expectations at every opportunity. Volkswagen
Job Source: Murgado Automotive GroupChicago, IL, United States
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**Automotive Customer Service Advisor**
**Automotive Customer Service Advisor**
**Requisition ID:** 118498
**Category:** Service Desk
**Position Summary**
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
**Duties & Responsibilities**
* First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
* Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
* Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
* Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
* Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
* Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
* Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
* Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
* In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
* Maintain an organized and neat shop.
* Adhere to all company policies, procedures, safety and environmental rules.
* Other duties as assigned.
**Knowledge, Skills, and Abilities**
* High school diploma or equivalent required.
* Valid Drivers License.
* One year of related experience in the automotive service environment.
* One year of sales experience preferred.
* Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
* Strong verbal communication skills.
* Strong customer service skills.
* Ability to work Days, Nights, Weekends, Holidays.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
* Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
* Climb up and down ladders to retrieve and stock merchandise.
* Communicate effectively in person, by telephone, or by using telecommunications equipment.
* Enters and locates information on computer.
* Presents information to small and large groups.
* Visually verifies information, often in small print.
* Safely operates a motor vehicle.
Email Alert for Automotive Customer Service Advisor jobs in Chicago, IL, United States
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