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Job Source: TCWGlobalHealthGorilla Inc.
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Job Source: HealthGorilla Inc.TCWGlobal
San Jose, CA, United States
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Job Source: TCWGlobalPalo Alto, CA, United States
[Full Time] Implementation & Launch Specialist at Just Appraised (United States) | BEAMSTART Jobs Implementation & Launch Specialist Just Appraised United States
Date Posted
27 Jun, 2022
Work Location
Palo Alto, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
No experience required
Remote Work
Yes
Stock Options
No
Vacancies
1 available
Salary: $65k-85k USD (dependent on experience) + Equity + Benefits
About Us
We're building software to help public servants in county governments save time and money by using AI to streamline the processing of real estate sales.
The Role
This is a full-time role to join a growing government technology company. We’re looking for a teammate who can partner with customers early in the post-sale process and manage conversations with stakeholders to gather the necessary information, data, and IT resources for a fast implementation. This involves leading client calls with IT teams, sharing technical requirements, and a passion for project management and follow up.
Responsibilities:
Act as primary point of contact and project manager for customer launch logistics
Ensure customer success by communicating key deliverables, timelines to facilitate launches in a timely manner
Facilitate successful launches by diagnosing workflow challenges and providing product configuration recommendations to Customer Success team
Closely collaborate with our sales, Integrations, and Customer Success team to become the subject matter expert on a client and provide seamless information handoffs
Note: We are a fully remote team
What We Value:
Attention to detail and exceptionally strong project management skills
Excellent written and verbal communication skills
Ability to work effectively in teams of technical and highly non-technical individuals
Critical thinking skills to understand how to translate customer needs into technical decisions
Skill and comfort working in a rapidly changing environment with dynamic objectives
Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision
Patience and empathy for non-technical customers
Nice to Have:
Some technical knowledge
Project management experience
Experience in a client-facing role
Passion for the public sector
Our Culture
We are passionate about building a diverse and inclusive environment. We are looking for teammates who care about encouraging different points of view, engaging in healthy debate, and want to work on the hard skills of practicing inclusion on a daily basis.
About Just Appraised Just Appraised makes software for local governments. Company Size: 11 - 50 People Year Founded: 2017 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Email Alert for Implementation & Launch Specialist jobs in Palo Alto, CA, United States
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