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Nasuni
Boston, MA, United States
Description Customer Success Manager Location: Boston Seaport Company: Nasuni On-site: 3 Days Onsite About Us: Nasuni is a high-growth hybrid cloud storage company dedicated to transforming how businesses store, manage, and protect their data. Our cutting-edge solutions enable seamless data management and protection across hybrid and multi
Job Source: NasuniMoney Fit by DRS
Boston, MA, United States
Altoida is a pioneer in developing digital biomarkers of neurological disease using augmented reality and machine learning. Our technology platform is designed to enable an objective evaluation of an individual’s neurological health, allowing for more accurate patient selection and stratification for clinical trials, as well as sensitive monitoring
Job Source: Money Fit by DRSBerkshire Grey
Bedford, MA, United States
Job Description Job Description Salary: About Berkshire Grey: Berkshire Grey is revolutionizing the way we approach logistics and automation. As an industry leader in robotics and AI solutions, we deliver cutting-edge technology to improve efficiency and innovation. Our team is growing, and we are looking for a dynamic Customer Success Manager to
Job Source: Berkshire GreyBravado
Cambridge, MA, United States
Customer Success Manager (Remote) United States of America $90,000 – $130,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes t
Job Source: BravadoMemfault
Boston, MA, United States
As a Customer Success Manager at Memfault, you will be responsible for the ongoing relationships with our customers to ensure we retain and grow their use of our platform and the corresponding recurring revenue. You will focus on revenue retention, driving product adoption, measuring success, and advocating for their needs. You have a bias for acti
Job Source: MemfaultPeacock Properties
Boston, MA, United States
Benefits: 401(k) Dental insurance Health insurance Vision insurance Customer Success Manager The purpose of the Customer Success Manager (CSM) position is to assist with the day to day functions of the Quality Assurance team. The CSM will act as a liaison between our Boards of Trustees and Peacock’s internal divisions for the purpose of ensuring an
Job Source: Peacock PropertiesEleos Health
Waltham, MA, United States
Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care throug
Job Source: Eleos HealthKuraray America , Inc.
Boston, MA, United States
Who we are We’re Happeo — a team of passionate problem-solvers working hard to build the best next-gen intranet out there. Spread across (home) offices, generations, and time zones, we’re on a mission to help organizations grow in extraordinary ways. About the role The Customer Success Manager role is a key role within Happeo’s Revenue and Go To Ma
Job Source: Kuraray America , Inc.Boston, MA, United States
LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means you’re solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful. Responsibilities: A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails, securing buy-in for growth and resolving inquiries by aligning customers with the appropriate internal and external resources. You will serve as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal.The CSM will play a critical role in achieving LinkSquares’ revenue growth goals, ensuring we successfully retain and expand our existing customer base. The CSM will have ownership over renewals of his or her accounts while also proactively identifying upsell and cross-sell opportunities by introducing new products and features that will drive additional value for our customers. Additional Qualifications: Ideal candidates will have experience working in a client-facing role at a B2B SaaS company, genuine passion for customer success, and openly embrace challenges and change in an extremely fast paced environment.
Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/.LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
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Email Alert for Customer Success Manager jobs in Boston, MA, United States
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