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Bynder Inc.
Boston, MA, United States
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies an
Job Source: Bynder Inc.Pentera
Boston, MA, United States
Come Hack With Us! Join us on our mission of protecting organizations against the most advanced attackers in the world! Pentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true, current security exposures at any moment, at any scale. As a resul
Job Source: PenteraTransPerfect
Boston, MA, United States
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Job Description 1.0 OVERVIEW The Customer Success Manager is responsible for the global account
Job Source: TransPerfectLogRocket
Boston, MA, United States
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - thr
Job Source: LogRocketHP Development Company, L.P.
Boston, MA, United States
Customer Success Manager Description - This role can be located anywhere in New England, with a strong preference for candidates located in Massachusetts. Job Summary: Responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high cust
Job Source: HP Development Company, L.P.EvenUp
Boston
Job Description Job Description In the past 18 months, we scaled our customer base from 0→250 for a SaaS product with our first CSM hired in Dec. 2022. We now have a team of 6 all-star CSMs and are looking to bring on more who can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. Our
Job Source: EvenUpCrayon
Boston
Job Description Job Description Crayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and help them take their program from zero to one and/or from one to 100. The successful candidate will play a key rol
Job Source: CrayonInternational Data Corporation
Needham, MA, United States
Overview IDC is seeking a Customer Succeess Manager. This role is a key competitive differentiator for IDC's solutions and requires a dynamic, self-starter who is highly customer-centric and possesses strong leadership skills. In this position, the Customer Success Manager will work with IDC's IT Supplier clients to proactively drive value whil
Job Source: International Data CorporationCambridge, MA, United States
Customer Success Manager (Remote)
United States of America $90,000 – $130,000
OTE
*This post was created on behalf of one of Bravado’s clients.
Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes tools for project tracking, team communication, and software development. These products are designed to streamline workflow processes, improve team coordination, and facilitate seamless communication.
Location: United States of America (Remote)
At this role, you will:
- Develop trusted advisor relationships with customers (C-suite) to ensure success and maximize value from the platform throughout their lifecycle
- Collaborate with account managers to create joint success plans aligned with customers' business strategies and defined success metrics.
- Manage post-sales activities, utilizing strong relationship-building, product knowledge, and effective planning and execution
- Maintain a profound understanding of the product, addressing customers' specific requirements with the most relevant features/functionality
- Proactively engage customers to drive early and sustained product adoption, while identifying and mitigating risks to prevent churn.
Requirements:
- 3+ years of experience in the enterprise software industry
- 4+ years as a CSM with Enterprise experience
- A CSM with enterprise experience within the enterprise software industry.
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Customer Success Manager jobs in Cambridge, MA, United States
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