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Tremont Credit Union
Milton
Job Description Job Description Job Summary Support the effective operation of the Credit Union's IT systems and devices, providing daily Tier 1 support: diagnose, identify, and resolves problems; consult with outsourced technology providers and escalate high level technical issues. Assist with technology and operational projects. Provide end us
Job Source: Tremont Credit UnionAcro
Boston, MA, United States
Job Title: Laptop Support Technician/ Help Desk Specialist Senior Contract Duration: 06Months Worksite Address: one for Boston, North and South Shore, and one for Central and Western MASS. JOB DUTIES (Detailed Statement of Duties and Responsibilities): Receive, unbox, and organize a high volume of laptops/surface pros/peripherals shipped to DCF off
Job Source: Acro1872 Consulting
Boston, MA, United States
Help Desk Specialist Boston, MA - Onsite 3 days per week Role Summary: This position is a high profile, first line of contact for all employees at the Firm concerning technical issues. The clients have time constraints and deadlines to meet and could be calling from the office, at home or from a client location. This position will provide support
Job Source: 1872 ConsultingAmpcus
Boston, MA, United States
The Help Desk Specialist will provide front-line technical support of desktop, laptop and mobile devices for Client Vance internal/external users. This position is also responsible for managing the Help Desk ticket system, which includes tracking and coordinating the resolution of user requests and issues, routine reporting and charting of Help D
Job Source: AmpcusTremont Credit Union
Milton, MA, United States
Job Summary Support the effective operation of the Credit Union's IT systems and devices, providing daily Tier 1 support: diagnose, identify, and resolves problems; consult with outsourced technology providers and escalate high level technical issues. Assist with technology and operational projects. Provide end user training as requested. Backup t
Job Source: Tremont Credit UnionCannon Search Partners
Boston, MA, United States
Permanent opportunity for a Help Desk Specialist-Level 1 to support for end users at all levels. You will be responsible to provide technical assistance, troubleshoot issues, and contribute to enhancing help desk efficiency. This role is hybrid (4 days in the office in Boston) Key Responsibilities: Provide phone, email and remote support for c
Job Source: Cannon Search PartnersTremont Credit Union
Milton, MA, United States
Job Summary Support the effective operation of the Credit Union's IT systems and devices, providing daily Tier 1 support: diagnose, identify, and resolves problems; consult with outsourced technology providers and escalate high level technical issues. Assist with technology and operational projects. Provide end user training as requested. Backup t
Job Source: Tremont Credit UnionMindlance
Boston, MA, United States
SUMMARY (Job Overview): The laptop technician will report to the Department of Children and Families Mobile Device Team LeadDCF seeks to hire 4 Laptop Support Technicians to assist with a statewide rollout of Client EliteBook laptops/docking stations and other peripherals in 39 DCF offices. The laptop technician will report to the Department of Chi
Job Source: MindlanceDedham, MA, United States
Company is looking for an individual to support the IT Department on a contract basis. Support services shall consist of desktop/workstation installation and maintenance, server and application support, as well as help desk support. Contract pricing to reflect Massachusetts State Contract ITS77 Full Service Cat 1.
Applicant should have 1-3 years working experience in a direct/phone support position utilizing an online ticketing system.
The successful candidate will have experience troubleshooting laptops, desktops, mobile devices and accessories. Experience supporting remote users via remote session and through step-by-step walk through instruction.
Hardware troubleshooting should include component level (drive, screen, keyboard, etc.) repair/replacement of faulty devices.
Software support should include building, configuring, updating, patching, and troubleshooting of all current desktop and server M.S. Operating Systems, and applications.
Connectivity experience should include VPN/remote access, TCP/IP, Ethernet, printing, Wi-Fi, and cellular based connections.
Familiarity with offender management systems, various MA State hosted systems, and criminal justice applications is preferred.
Schedule to be determined by The Director of Information Technology.
Approximately 40hr/wk Vendor will report directly to Director of Information Technology
Qualifications: Include Qualifications/Licenses that pertain to the scope above Vendor must be CORI cleared
Individual shall be responsible for providing their own vehicle for duties preformed under the contract.
Individual must have a valid drivers license.
Email Alert for Help Desk Specialist jobs in Dedham, MA, United States
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