Account Manager - Chicago
Chicago, IL, United States
Description
Company Snapshot:
Headquartered in Miami, Tuuci is a global leader in premium shade products for hospitality, commercial, and residential outdoor settings. The Tuuci team includes experts in design, engineering, sales, marketing, and production. We work in a fast-paced, fun, and diverse environment where the exchange of ideas and professional growth are encouraged. Our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service. Our culture supports this vision by encouraging creativity, driving excellence, and supporting personal growth and development.
Position Summary
The role of the Account Manager (“AM”) is to serve as an important business contact with our key accounts. The Account Manager will be based in Chicago and report to and support the Vice President of Sales. Together they will have a clear grasp on all aspects of each company program and business relationship.
The AM must consistently provide excellent customer service and sales intuition on client accounts, as well as represent the client’s needs and goals within our organization to ensure that we exceed their expectations. Through successful relationship management and understanding of our role in the client’s business, the AM will work to discover areas for improvement and growth with each client partner.
Essential Duties And Responsibilities
Supports the VP and Sales Mgr. on client projects and account activity
Partner with the RSD to pinpoint the client’s goals and potential areas for improvement
Take initiative and responsibility to own the relationships with the clients
Reviews all major deliverables to ensure quality standards and client expectations are met
Collaborates with marketing, sales, quality assurance and product development to ensure successful launch of solutions for client issues
Maintain an in depth understanding of the various contract segments of the business
Develops a keen grasp of product knowledge and stays up to date on changes and developments
Works as a thought starter to diagnose and develop solutions for areas that need improvement
Is aware of opportunities for account growth and new business
Work closely with the Regional Sales Director and act as liaison between Territory Sales representatives and Regional Sales Director
Travel is required
Education And Qualifications
3+ years of experience in sales, planning, or procurement within a related industry.
Bachelor’s degree
Excellent interpersonal and communication skills; written and verbal required.
Strong project management skills.
Strong ability to develop and nurture business relationships.
Polished ability to present and convey information to a group.
Ability to use independent judgement with a high level of initiative.
Must be detail oriented.
Proven ability to manage responsibilities in a fast-paced environment.
Ability to interact effectively within a team and with other departments.
An interest in and an ability to travel for client visits and industry events.
Excellent computer skills, MS Office (Word, Excel, PowerPoint)
Tucci Offers
Health benefits, matching 401k retirement plan, paid holidays, sick days, personal days
Welcoming friendly environment
Culture that encourages diversity of thought
Support for professional growth and development
Dynamic and talented staff of creative professionals
Growth potential based on your ability to meet and exceed expectations
Collaborative office environment that welcomes new ideas and allows you to make immediate impact on the team
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