Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Wheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to compute
Job Source: Top StackWheeler Staffing Partners
Addison, TX, United States
Wheeler Staffing Partners is on the lookout for a dedicated IT Support Specialist who is enthusiastic about providing exceptional technical support and playing a vital role in our IT infrastructure. We are committed to our employees' growth and well-being, offering a comprehensive benefits package and a collaborative work environment. Here's what m
Job Source: Wheeler Staffing PartnersTop Stack
Dallas, TX, United States
Position Overview: The IT Support Specialist supports all technology needs onsite in Dallas, TX. Providing proactive and reactive real response to address, correct, improve and make effective and efficient application to all systems and technologies. Key Responsibilities and Essential Duties: Installs, modifies, and makes minor repairs to computer
Job Source: Top StackAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdEnvironmental Protection Agency
Dallas, TX, United States
Summary This position is in Region 6, Information Technology and Operations Management Branch, Information Technology Services Section. About Region 6: https://www.epa.gov/aboutepa/epa-region-6-south-central This is an office-centered position*--you must physically report to the duty station stated in this announcement on a regular basis. *EPA offe
Job Source: Environmental Protection AgencyNokia
Dallas, TX, United States
** Database Support Specialist** **** New **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable
Job Source: NokiaHealthmark Group
Addison
Job Description Job Description COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of
Job Source: Healthmark GroupDallas, TX, United States
We're looking for an experienced IT support specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Responsibilities: • Make sure new employees have their user accounts, company email, and appropriate security access so they can complete assigned tasks • Back up all computers to make sure our files are saved in case the system crashes • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems • Secure all computer systems and run regular checks to protect our business from cyber security threats • Keep all technical hardware and systems up to date, including phone systems, printers, computers, operating systems, network systems, and any other technical equipment • Great opportunity to gain experience! • This job is mostly remote with occasional onsite visits to clients. • Customer Support: Provide courteous and prompt technical support to clients via phone, email, or remote assistance. • Issue Resolution: Diagnose, troubleshoot, and resolve Tier 1 technical issues related to hardware, software, network connectivity, and peripheral devices. • Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. • Escalation: Escalate complex issues to Tier 2 or Tier 3 technicians when necessary and follow up on open tickets until resolution. • Client Communication: Keep clients informed of ticket status and progress, ensuring excellent communication throughout the support process. • Technical Learning: Stay up-to-date with the latest industry trends and technologies to enhance troubleshooting skills. • Team Collaboration: Collaborate effectively with colleagues and team members to resolve challenging technical issues. Qualifications: • Well-versed in Microsoft Office • Must have high school diploma or equivalent, associate’s degree in a tech-related field is highly valued but not required • Top-notch customer service skills and driven to make our business succeed • Solid understanding of troubleshooting Internet connectivity, network systems, phone systems, and other technological equipment in the office • Two years of work experience in IT support • Education: High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified) preferred. • Experience: 1-2 years of experience in a similar helpdesk or technical support role; experience in an MSP environment is a plus. • Technical Skills: Proficiency in Windows operating systems, Microsoft Office Suite, Microsoft 365, Azure AD/Intune, basic network concepts, Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) and general hardware/software troubleshooting. Familiarity with ticketing systems is a plus. • Communication: Strong verbal and written communication skills with the ability to convey technical concepts to non-technical clients. • Customer Focus: A passion for delivering outstanding customer service and a patient, customer-centric approach to problem-solving. • Team Player: Ability to work collaboratively within a team and assist colleagues when needed. • Professionalism: Punctuality, reliability, and a professional demeanor are essential. Compensation: $33,000 - $41,000 yearly
• Great opportunity to gain experience! • This job is mostly remote with occasional onsite visits to clients. • Customer Support: Provide courteous and prompt technical support to clients via phone, email, or remote assistance. • Issue Resolution: Diagnose, troubleshoot, and resolve Tier 1 technical issues related to hardware, software, network connectivity, and peripheral devices. • Documentation: Maintain accurate records of support requests, resolutions, and equipment inventory. • Escalation: Escalate complex issues to Tier 2 or Tier 3 technicians when necessary and follow up on open tickets until resolution. • Client Communication: Keep clients informed of ticket status and progress, ensuring excellent communication throughout the support process. • Technical Learning: Stay up-to-date with the latest industry trends and technologies to enhance troubleshooting skills. • Team Collaboration: Collaborate effectively with colleagues and team members to resolve challenging technical issues.
Email Alert for It Support Specialist jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.