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[Full Time] Customer Success Advisor (EST) at Slash (United States) | BEAMSTART Jobs Customer Success Advisor (EST) Slash United States
Date Posted
16 Aug, 2023
Work Location
San Francisco, United States
Salary Offered
$40000 — $60000 yearly
Job Type
Full Time
Experience Required
1+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
What you’ll be doing:
Support subscribers with general questions, technical concerns, and subscription requests
Work with product and business teams to incorporate customer feedback in order to constantly improve our product
Organize and execute your inbox, tasks, and objectives with our internal tool stack
Diligently follow through with proper documentation after handling customer concerns
Work and effectively communicate in a dynamic and fast-moving environment across engineering, product, risk, growth and go-to-market to develop product and system specifications, metrics, KPIs and support procedures
9 a.m. - 6 p.m
We’re looking for someone who:
Has excellent written and verbal communication
Wants to learn and get better every day
Is not afraid of ambiguity and exercises excellent judgment
Desire to work in a fast-paced environment, continuously grow, and master your craft
Alignment with Slash’s core mission of helping our customers make more money
Familiarity with customer communication tools appreciated (Intercom, CRM, Analytics tools)
Passion for, or curiosity to learn, financial technology
What's in it for You:
Opportunity for high growth
High autonomy + ownership culture
Comprehensive health + benefits plan
Unlimited Vacation
Location:EST Timezone only (US & Canada)
About Slash The bank for young solo entrepreneurs. Company Size: 11 - 50 People Year Founded: 2020 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Customer Success Advisor (EST) jobs in San Francisco, CA, United States
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