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STEM Search Group
united states
What you'll do… Provide technical assistance to executives and team members. Remote support will entail using remote tools, Teams, phone, and email. Troubleshoot and resolve hardware and software issues efficiently. Maintain detailed records of problem-solving processes within a ticketing system and documentation. Collaborate on process enhancement
Job Source: STEM Search GroupRiverstrong
united states
Riverstrong is looking for driven IT Support Specialists with the grit and energy to help us grow in an MSP start-up environment in the Eugene, Salem, and Portland, Oregon regions. The ideal candidate will be experienced in an IT Support consulting or MSP Help Desk environment while maintaining excellent communications, technical support, technical
Job Source: RiverstrongHayward Tyler
united states
Department Focus The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure. Job Description and Duties Job Summary: This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will
Job Source: Hayward TylerRedStream Technology
united states
IT Support Specialist Employee role in Northern NJ Hybrid, 2 days a week onsite RedStream Technology is recruiting an IT Support Specialist to join a leading educational services firm. The role includes training new users, providing troubleshooting skills to identify issues and other related tasks such as documentation or support. The successful
Job Source: RedStream TechnologyRussell Tobin
united states
The Information Technology team at Russell Tobin & Associates is supporting a top healthcare organization that has an opening for an IT Support Specialist. Location: Fargo, ND 58103 Duration: 3 Months plus Pay Range: $18/hr-$24/hr on W2 (DOE) Additional Info: Possibility for travel between client locations. Requirements: Bachelor’s degree requi
Job Source: Russell TobinDodge Industrial, Inc.
united states
Position is responsible for supporting end users both onsite and remotely by deploying new equipment and software and performing preventative maintenance on existing equipment. The person should have in-depth technical knowledge of IT end user support. Essential Duties and Responsibilities: Including the following, other duties may be assigned. A
Job Source: Dodge Industrial, Inc.Motion Recruitment
united states
Leader in their industry, our exciting global SaaS construction platform client seeks a contract IT Support Specialist. This is an onsite position located in Austin, TX. We’re looking for an IT Support Specialist to provide world-class service to our colleagues across all client locations. In this role, you’ll drive employee productivity by equipp
Job Source: Motion RecruitmentUTEC
united states
Job Title: Information Technology Support Specialist Reports to: Director of Information Technology Type: Full Time Category: Information Technology Background on UTEC, INC.: UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused
Job Source: UTECunited states
Summary:
The IT Support Specialist’s role is to support enterprise computer systems, applications, and peripherals in a fast-paced legal environment. Duties include resolving end user support requests, troubleshooting hardware and software issues, training end users, and documenting issues and resolutions.
To succeed in this role, you should have a friendly problem-solving attitude along with the ability to give clear technical instructions while practicing good customer service skills. You should also be familiar with remote troubleshooting techniques.
Responsibilities:
Serve as the first point of contact for users seeking technical assistance.
Train end users on hardware, applications, and best practices.
Provide technical support to all departments and locations.
Escalate help desk requests and provide status updates to users.
Adds/moves/changes to user accounts in Active Directory and other applications.
Deploy and maintain enterprise hardware, software, peripherals, and presentation systems.
Maintain enterprise software configurations.
Maintain an inventory of all supplies and components.
Liaise with vendors and support contacts.
Ensure proper recording, documentation, and closure of helpdesk tickets.
Proactively seeks ways to help end users resolve problems and improve workflows.
Perform other duties as assigned.
Position Requirements:
Education and Certifications
Bachelor’s degree in Computer Science or Information Technology, or 2+ years of relevant work experience.
CompTIA A+ certification.
Knowledge & Experience
Proven work experience as an IT Support Specialist.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Ability to solve complex hardware and software issues.
Knowledge of various regulatory, security, and privacy standards. (HIPAA/HITECH, ISO 27001)
Excellent interpersonal and customer service skills.
Efficient written and verbal communication skills.
Personal Attributes
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to conduct research on hardware and software issues and products.
Ability to communicate ideas in business-friendly and user-friendly language.
Highly self-motivated and directed.
Attention to detail.
Team-oriented and skilled in working within a collaborative environment.
Work Conditions
Ability to sit, stand, bend, or walk for extended periods of time.
Lifting and transporting of heavy objects, such as computers and peripherals.
In-state travel may be required to support end user equipment.
Information Technology Support Specialist jobs in united states
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