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Touro University New York
New York, NY, United States
Overview: Responsible for general technical support for students, faculty and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users). Responsibilities: Responsible for general technical support, to include, but not limited to as much of the following as possible: Administers all smart-podiums, troubleshooting all Audio-Vi
Job Source: Touro University New YorkHealth Recovery Solutions, Inc.
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This inter
Job Source: Health Recovery Solutions, Inc.Ascendo Resources
, NY, United States
Assistant IT Manager - Financial Services - New York, NY Position Summary: In collaboration with IT Manager, ensure streamlined operations of the IT function in alignment with the organization’s business objectives by planning, coordinating, and executing IT-related activities through management and oversight of the outsourced IT service. Essent
Job Source: Ascendo ResourcesCypress HCM
, NY, United States
IT Support Technician Contractor Our client is looking for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with the Technical Operations team and Support Specialists to provide world-class support to the internal workforce. Responsibilities include provisioning computers, deploying hardware, wo
Job Source: Cypress HCMFirst Tek
New York, NY, United States
My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: New York City (Manhattan) onsite Monday-Thursday Client: Major Entertainment Company
Job Source: First TekSafe Horizon
New York, NY, United States
Summary: The lead customer support specialist is responsible for supporting end-user issues that are escalated by the customer support specialists, and for fulfilling end-user service requests for hardware and software. The position requires strong PC support technical expertise, ability to lead, and excellent customer service skills. Responsibili
Job Source: Safe HorizonAtlantic Group
New York, NY, United States
Our client, the world leader in software for radiation therapy, is seeking a highly talented IT Solutions Engineer. This is a full-time, primarily remote position (~80%), with the office located in Midtown Manhattan. You must be local to NYC and available to come onsite when needed. You will have the ability to wear multiple hats and be part of an
Job Source: Atlantic GroupArmy National Guard
New York City, NY, United States
Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain a
Job Source: Army National Guardunited states
Department Focus
The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.
Job Description and Duties
Job Summary:
This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. Be primarily responsible for the company’s helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.
End User Support
a. Sets up, configures, and supports end user hardware and software
b. Troubleshoot and fix/repair desktop hardware/software issues at root cause
c. Desire to work with users to ensure the available tools are functioning
d. Quick response to user needs
e. Willingness to spend time helping users understand the best use of available tools
End User Training
a. Train staff on the proper/best use of available software
b. Create, update, and maintain end user documentation.
c. Work with departments to build customized documentation and training plans for current and new employees
Maintain the IT ticketing system
a. Triage and work incoming tickets
b. Escalate as necessary
Product Center Support
a. Provide support for our PLM software.
b. Assist users with adds, moves, and changes in the system.
Assist with network support
a. Maintain servers and network hardware
b. Assist with patching of servers
c. Assist with Network/System Administration
Minimum qualifications:
• 1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.
• Due to sensitive data handling for government contracts, U.S. Citizenship is required.
• An associate degree, or higher, in an IT related field or equivalent work experience.
• Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.
• Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.
• Experience working with a support ticketing system, required.
• After hours support of business applications is required.
• Some travel may be required.
• Excellent written and verbal communication skills, required.
• Experience working with and supporting the Microsoft Office suite, required.
• Experience administering and maintaining Product Center a plus
• Experience with using and/or administering Microsoft SharePoint a plus.
• Experience supporting mobile devices in the enterprise is a plus.
• IT Industry certifications are also a plus, but not required.
• Strong interpersonal and problem-solving skills
• Outgoing and willing to take the lead on projects and initiatives
• Ability to get things done in a timely manner but yet with high quality and thoroughness
• Detail oriented, organized, and highly motivated
• Positive attitude and willingness to assist wherever needed
• Great attitude towards teamwork and overcoming daily challenges
• Responsible for other duties as assigned
Information Technology Support Specialist jobs in united states
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