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Touro University New York
New York, NY, United States
Overview: Responsible for general technical support for students, faculty and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users). Responsibilities: Responsible for general technical support, to include, but not limited to as much of the following as possible: Administers all smart-podiums, troubleshooting all Audio-Vi
Job Source: Touro University New YorkHealth Recovery Solutions, Inc.
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This inter
Job Source: Health Recovery Solutions, Inc.Ascendo Resources
, NY, United States
Assistant IT Manager - Financial Services - New York, NY Position Summary: In collaboration with IT Manager, ensure streamlined operations of the IT function in alignment with the organization’s business objectives by planning, coordinating, and executing IT-related activities through management and oversight of the outsourced IT service. Essent
Job Source: Ascendo ResourcesCypress HCM
, NY, United States
IT Support Technician Contractor Our client is looking for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with the Technical Operations team and Support Specialists to provide world-class support to the internal workforce. Responsibilities include provisioning computers, deploying hardware, wo
Job Source: Cypress HCMFirst Tek
New York, NY, United States
My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: New York City (Manhattan) onsite Monday-Thursday Client: Major Entertainment Company
Job Source: First TekSafe Horizon
New York, NY, United States
Summary: The lead customer support specialist is responsible for supporting end-user issues that are escalated by the customer support specialists, and for fulfilling end-user service requests for hardware and software. The position requires strong PC support technical expertise, ability to lead, and excellent customer service skills. Responsibili
Job Source: Safe HorizonArmy National Guard
New York, NY, United States
Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain a
Job Source: Army National GuardAtlantic Group
New York, NY, United States
Our client, the world leader in software for radiation therapy, is seeking a highly talented IT Solutions Engineer. This is a full-time, primarily remote position (~80%), with the office located in Midtown Manhattan. You must be local to NYC and available to come onsite when needed. You will have the ability to wear multiple hats and be part of an
Job Source: Atlantic Groupunited states
IT Support Specialist
Employee role in Northern NJ
Hybrid, 2 days a week onsite
RedStream Technology is recruiting an IT Support Specialist to join a leading educational services firm.
The role includes training new users, providing troubleshooting skills to identify issues and other related tasks such as documentation or support.
The successful candidate will work independently to provide support to users by performing a variety of tasks that may include calls for follow-up, answering various questions through email communication, assessing problems, and researching solutions, assisting with month-end reporting, etc.
Responsibilities:
- Create, troubleshoot, and resolve tickets effectively and efficiently. Follow through and follow up on all assigned work.
- Work independently to provide support to users by performing a variety of tasks that may include calls for follow-up, answering various questions through email communication, assessing problems and researching solutions, assisting with month-end reporting, etc.
- Provide application support for technical and/or instructional assistance by phone and email working closely with development, business solutions and other relevant departments.
- Assist related support teams in resolving difficulties encountered in the processing of month-end reports.
- Work with IT development, project coordinators and infrastructure support teams on the development testing and release of service packs and enhancement for fixing problems and new functionality.
- Develop, update and assist with application documentation and training.
- Perform additional tasks and responsibilities as assigned which may include ad-hoc projects or tasks outside the typical scope of the role.
- Assist in IT projects, such as system migrations, upgrades, testing, or implementations, by providing business knowledge, expertise and support as required.
Requirements:
3 years of experience in customer, IT user application support or service operations in an enterprise environment
Rotating shift support on weekdays, weekends, evenings, and holidays
Strong customer service skills, coordination, and communication skills
Attention to detail and the ability to resolve IT issues quickly and effectively
Experience working in a team-oriented, collaborative environment
Ability to prioritize workload and other assignments with strong time management
Ability to work under pressure, meet deadlines, be willing to learn and grow
Clear and concise verbal and written communication skills to both technical and non-technical users
Ability to learn proprietary software, and train to provide support to users
Interest in education and working for the benefit of children
Bachelor's degree (Computer Science, Information Systems, or business-related field)
Information Technology Support Specialist jobs in united states
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