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AEG
Indianapolis, IN, United States
WHO WE ARE At the National Hot Rod Association, we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp-NHRA is the most extreme sport on the planet! At NHRA, we believe in Speed for All, which provides competition opportunities for all drivers, from street-car owners to professiona
Job Source: AEGGovCIO
Indianapolis, IN, United States
Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help de
Job Source: GovCIOGovCIO
Indianapolis
**Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. + Resolution of h
Job Source: GovCIOTWO95 International
Brownsburg, IN, United States
Title: Help Desk Specialist Location: Brownsburg, IN, 19406 Duration: 6 Month Contract Summary Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolutio
Job Source: TWO95 InternationalHexaQuEST Global, Inc.
Indianapolis, IN, United States
Job Title : Help Desk Coordinator/ (739928) Location : Indianapolis, IN 46204 (Hybrid) Duration : Long Term Contract Client : State of Indiana Department of Education (IN-IDOE) Job Description : The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to
Job Source: HexaQuEST Global, Inc.General Dynamics Information Technology
Indianapolis, IN, United States
Req ID: RQ174700 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Confidential Public Trust/Other Required: MBI (T2) Job Family: Help Desk Skills: Analytical Thinking,Help Desk Support,Problem Resolution,Technical Support,Troubleshooting Experience: 2 + years of related experience US Citizenship Required: Yes Job Desc
Job Source: General Dynamics Information TechnologyGeneral Dynamics Information Technology
Indianapolis
**Req ID:** RQ174700 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Confidential **Public Trust/Other Required:** MBI (T2) **Job Family:** Help Desk **Skills:** Analytical Thinking,Help Desk Support,Problem Resolution,Technical Support,Troubleshooting **Experience:** 2 + years of related experience **US Citizenship Req
Job Source: General Dynamics Information TechnologyLeidos
Indianapolis, IN, United States
Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Ou
Job Source: LeidosIndianapolis, IN, United States
Help Desk Analyst
Indianapolis IN ( 6100 Sam Jones Expy, Indianapolis, IN 46241)
12 months contract
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:
Provide immediate assistance by phone for IT-related application or hardware failures
Provide first-level phone support of facility maintenance issues
Track and follow-up on exiting or repetitive trouble tickets
Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
Provide exceptional customer service to our guests and team members
Perform additional duties as assigned
Basic Qualifications:
HS Diploma, GED or equivalent
Minimum 2 years Help Desk / Call Center experience
Preferred Qualifications:
Superior Customer Service Skills
Clear Communication skills
Team-oriented approach
High-level computer knowledge in both hardware and software
Advanced networking skills
POS - Point to Sale Help Desk experience
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 45 delivery centers in 16 countries spread across 5 continents, with 56,541 employees from 107 nationalities, as of December, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Email Alert for Help Desk Analyst jobs in Indianapolis, IN, United States
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