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Pulmonair
San Antonio, TX, United States
Company Introduction: Pulmonair is a faith-based, family-owned company established in 2007. We specialize in selling, renting, and servicing a wide range of medical equipment, including ventilators, CPAPs, feeding pumps, and other medical devices. Job Openings: Customer Service Representative/Admin We have one part-time and one full-time positi
Job Source: PulmonairSam's Club
Universal City, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubTallawah MPC
San Antonio, TX, United States
Our firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest growing outreach programs in our area with a network impacting thousands of individuals nationwide. Our team shapes our company and connect us to our communities. Our teams are our greatest asset, and we strive
Job Source: Tallawah MPCNational Seating & Mobility
San Antonio, TX, United States
** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO01915 Showing 1 location **Job Details** **Description** **Company Description:** At all levels, working at National Seating & Mobility provides the opportunity to directly impact our clients lives by giving them self-reliance and indep
Job Source: National Seating & MobilityChampion AC
San Antonio, TX, United States
Overview (Text Only) Looking to TRADE up to a better opportunity? Champion Home Services has an exciting opportunity for a Customer Service Representative. Why join THIS team? - Medical, Prescription, Dental, Vision - Disability &Term Life Insurance - Matching 401k benefits - On-going training & development, & growth opportunities - Paid Holidays
Job Source: Champion ACSam's Club
Cibolo, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubASM Research
San Antonio, TX, United States
Job Description Responsible for basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
Job Source: ASM ResearchEye To Eye Vision
San Antonio, TX, United States
We’re looking for an enthusiastic, highly-motivated customer medical front desk assistant to provide an excellent experience for our patients with great customer service skills. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re intere
Job Source: Eye To Eye VisionSan Antonio, TX, United States
Title : Customer Service: Fraud Specialist I
Location : Hybrid onsite 2-3 days per week in San Antonio, TX
Schedule : Two Available Shifts Monday- Friday 10am-7pm
(Tues.-Friday 10am-7pm and Saturday 8am-4:30pm)
Job Type: Long term contract to hire
Compensation: $18/hr.
Number of openings: 3-5
Summary
The primary responsibility of a Customer Service Fraud Specialist I will be to complete all the necessary forms and paperwork involving fraud claims/notifications and work fraud alerts requiring research. Duties also include receiving incoming calls from members, fraud victims and internal employees, and taking action to resolve issues and requests for assistance.
Essential Functions Responsible for processing actionable alerts/fraud notifications, conducting research into these alerts as needed.
Analyze and validate Identity Theft claims and other fraud claims as they arise.
Review accounts and transactions for fraud activity and take appropriate action, such as restraining an account, to prevent fraud losses.
Assist members of fraud alerts and work with them in order to resolve issues.
Collect and report suspicious activity information utilizing Suspicious Activity Reports and documented organization processes.
Review membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information.
Resolve fraud claims in accordance with government regulations CC, E/Z and any other regulations as required.
Accurately record data and remarks utilizing spreadsheets and notes on alerts.
Keep abreast of current fraud trends in the financial services industry as well as different types of fraud schemes.
Familiar with regulations and laws, including regulatory and compliance training such as, the US Patriot Act, FACTA, BSA/AML, Regulation CC and Regulation E/Z.
Monitor and decision alerts in Actimize, FraudNet, Salesforce, AFS/EWS and other fraud tools, with accuracy and take appropriate action to prevent fraud losses.
Education and Experience
Equivalent combination of education and experience is considered. High School Degree required; Associates Degree preferred.
Proficient working with Microsoft Office Suite.
Basic knowledge of banking or credit union operations preferred.
Basic knowledge of fraud types and fraud schemes preferred.
Excellent oral and writing skills.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Email Alert for Customer Service Representative jobs in San Antonio, TX, United States
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