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Tallawah MPC
San Antonio, TX, United States
Our firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest growing outreach programs in our area with a network impacting thousands of individuals nationwide. Our team shapes our company and connect us to our communities. Our teams are our greatest asset, and we strive
Job Source: Tallawah MPCSam's Club
Cibolo, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubChampion AC
San Antonio, TX, United States
Overview (Text Only) Looking to TRADE up to a better opportunity? Champion Home Services has an exciting opportunity for a Customer Service Representative. Why join THIS team? - Medical, Prescription, Dental, Vision - Disability &Term Life Insurance - Matching 401k benefits - On-going training & development, & growth opportunities - Paid Holidays
Job Source: Champion ACPulmonair
San Antonio, TX, United States
Company Introduction: Pulmonair is a faith-based, family-owned company established in 2007. We specialize in selling, renting, and servicing a wide range of medical equipment, including ventilators, CPAPs, feeding pumps, and other medical devices. Job Openings: Customer Service Representative/Admin We have one part-time and one full-time positi
Job Source: PulmonairNational Seating & Mobility
San Antonio, TX, United States
** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO01915 Showing 1 location **Job Details** **Description** **Company Description:** At all levels, working at National Seating & Mobility provides the opportunity to directly impact our clients lives by giving them self-reliance and indep
Job Source: National Seating & MobilityFASTSIGNS #13402
San Antonio, TX, United States
Benefits: IRA matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance FASTSIGNS #13402 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Custome
Job Source: FASTSIGNS #13402Copart
San Antonio, TX, United States
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and s
Job Source: CopartSam's Club
Universal City, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSan Antonio, TX, United States
Job Description
Responsible for basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
Job Responsibilities
Supports customer to submit and process PTIN applications or creates and submits on behalf of customer.
Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries.
Assists customers with processing, identifying, and resolving processing issues.
Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged into a web-based agent desktop application.
Completes accurate account research for customer to confirm status of requests and applications.
Support Services shall be executed in compliance with processing and program knowledge bases published by client.
May be asked to assist Systems Operations team with testing of ServiceNow enhancements to improve user experience.
Occasional telework may be authorized. CSS must adhere to all company and client requirements according to the Telework Agreement.
Minimum Qualifications High School Diploma or GED
0-2 years of Call center experience; 0-2 years of customer service or public relations experience.
Other Job Specific Skills Ability to successfully adapt and perform during times of high call volume.
Ability to provide effective customer service and deal tactfully and courteously with the public.
Strong written and verbal communication skills.
Strong listening ability to interpret and clarify information being provided by customers.
Strong commitment to providing quality service.
Ability to foster a good working relationship and rapport with customers and peers.
Keen attention to detail and accuracy.
Ability to work well under pressure.
Unwavering dedication to customer satisfaction and resolving customer concerns.
Ability to convey enthusiasm, energy, and sincerity over the phone.
CSS must be able to commute to and work onsite at a facility in San Antonio, TX.
U.S. Citizenship Required: Yes
Physical Demands
Light office duties which may include sitting for prolonged periods of time, viewing digital screens for prolonged periods of time, lifting up to 10 pounds, use of a desk and computer equipment, typing on a keyboard, writing with a pen, pencil, or stylus, etc.
Disclaimers
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability,gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Email Alert for Customer Service Representative jobs in San Antonio, TX, United States
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