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LaSalle Network
dallas, tx
LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Dallas, TX and will be expected to be onsite but will also be offered some remote flexibility. This is a contract-to-hire opportunity. Help Desk Technician Responsibilities: Monitor
Job Source: LaSalle NetworkSystem Soft Technologies
plano, tx
What are the top skills that you are looking for in a qualified candidate? Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco Phones and WebEx, Basic Active Directory account management and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests. Experience At least two years of experience p
Job Source: System Soft TechnologiesHighmark Residential, LLC
Dallas, TX, United States
Overview Why Highmark Residential? Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling and financially rewarding workplace! What Highmark can
Job Source: Highmark Residential, LLCThe LaSalle Group
Dallas, TX, United States
LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Dallas, TX and will be expected to be onsite but will also be offered some remote flexibility. This is a contract-to-hire opportunity. Help Desk Technician Responsibilities: Monit
Job Source: The LaSalle GroupInsight Global
plano, tx
Hiring a Level 1 Help Desk Tech to sit onsite in Plano, TX for a full time opportunity. Must-haves: Troubleshooting and Technical Support skills Computer and hardware repair Experience in Information Technology Strong customer service skills Ability to train users on technology systems Excellent problem-solving abilities Techno-marketing experienc
Job Source: Insight GlobalContact Government Services, LLC
Dallas, TX, United States
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United
Job Source: Contact Government Services, LLCM3 Networks
Southlake, TX, United States
Helpdesk Technician 1 85% Work from Home - 15% Onsite, Must be in the Dallas Fort Worth Area. Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?" What this role will entail: Serve as first point of contact for customers seeking technical support ov
Job Source: M3 NetworksPlatinum Dermatology Partners
Dallas, TX, United States
Job Details Job Location Dallas Office - Dallas, TX Position Type Full Time Description Provide Tier I and 2 onsite IT support to all employees in Medical Office regional practice in the Dallas area. Travel to other locations in other regions will be required for projects. Troubleshoot issues, via remote access tools, provide solutions and conf
Job Source: Platinum Dermatology PartnersAddison, TX, United States
Job Description
Help Desk Technician - Dallas, TX
SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills.
Responsibilities
Provide technical support and troubleshooting for software, hardware, and network issues.
Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues.
Install, configure, and maintain operating systems and applications, including Microsoft 365, Adobe suite, and Google Workspace.
Manage and support devices using MDM solutions for efficient device management.
Collaborate with cross-functional IT teams to resolve complex technical problems and ensure seamless operations.
Document support activities, solutions, and procedures for knowledge sharing and continuous improvement.
Deliver exceptional customer service to internal users, ensuring a positive and efficient user experience.
Assist in IT projects and initiatives as needed, contributing to the overall success and innovation of the IT department.
Stay abreast of the latest technologies and industry trends to enhance technical skills and provide proactive technical support.
Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Minimum of 2 years of experience as a Help Desk Technician or similar role in an IT environment.
Proficiency in Microsoft ecosystems, including Microsoft 365 applications and services.
Familiarity with Adobe suite applications and Google Workspace for productivity and collaboration.
Experience using ServiceNow or other IT service management platforms for efficient ticketing and workflow management.
Knowledge of Apple device management (MDM) solutions for streamlined device configuration and support.
Strong communication and interpersonal skills, with a customer-centric approach to problem-solving.
Ability to prioritize and manage multiple tasks in a dynamic and fast-paced IT environment.
Technical certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Apple Certified Support Professional (ACSP) are highly desirable.
Benefits: Competitive salary commensurate with experience and skills.
Comprehensive health, dental, and vision insurance coverage.
Generous paid time off and holiday benefits.
Professional development opportunities to enhance technical skills and career growth.
If you meet these qualifications and are passionate about delivering top-notch technical support and customer service in a dynamic IT environment, we encourage you to apply for this exciting opportunity in Dallas, TX.
THIS ROLE IS ONLY OPEN TO RESIDENTS IN THE DALLAS, TX AREA
Help Desk Technician jobs in Addison, TX, United States
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