Information Technology Manager

New York, NY, United States

About Synchron

Synchron is a clinical-stage endovascular brain computer interface (BCI) company. Since 2012, the company has been developing a BCI platform that avoids the need for open brain surgery by using a minimally-invasive procedure. The Synchron Switch™ BCI received FDA Breakthrough Device Designation in 2020, and is currently in human clinical trials in the US and Australia.

The company recently announced an oversubscribed $75 million Series C financing round led by ARCH Venture Partners, with participation from Gates Frontier, Bezos Expeditions and other top-tier investors. The funds will accelerate product development, facilitate commencement of a pivotal clinical trial, and advance Synchron towards a first-in-class BCI market approval for the treatment of paralysis.

The Synchron Switch™ brain computer interface is implanted in the blood vessel on the surface of the motor cortex of the brain via the jugular vein, through a minimally-invasive endovascular procedure. Once implanted, it is designed to detect and wirelessly transmit motor intent out of the brain, restoring a capability for severely paralyzed patients to control personal devices with hands-free point-and-click. Synchron is a dynamic, multi-disciplinary and rapidly growing team.

Join our mission of developing a first-in-class commercial BCI for more than 100 million people worldwide with upper limb impairment. Help people with previously untreatable conditions regain connection to the world.

Information Technology Manager

Important note: This is an on-site role in Brooklyn, NYC with no remote option. Please only apply if you are already based in NYC or willing to relocate.

The Information Technology (IT) Manager will play an integral role in securing and managing Synchron's technological landscape. This role encompasses a wide range of responsibilities aimed at safeguarding Synchron's digital assets, optimizing our IT infrastructure, and ensuring business continuity. The ideal candidate will have at least 5-7 years of professional experience in IT architecture and administration, and can advocate for the importance of efficient, effective and secure IT systems while supporting engineering, research, commercial and executive teams in our Brooklyn office.

Key Responsibilities:

Security Infrastructure Management: Enhance and oversee the IT and security infrastructure to defend against threats such as phishing and ransomware.

Incident Response Planning: Formulate and sustain an incident response strategy to manage security breaches promptly and efficiently.

Patch Management: Conduct regular assessments and remediation of software vulnerabilities to minimize cyber threat exploitation.

System Administration: Manage and maintain optimal and secure operations of computer systems and networks, including troubleshooting and updates.

Network Administration: Oversee the network infrastructure, ensuring security, monitoring performance, and handling connectivity issues.

Workstation Management and Deployment: Define policies and work with vendors to ensure employee workstations are configured for optimal security and ease-of-use.

Database Management: Ensure databases are secure, optimized, and performing efficiently, conducting backups and maintaining data integrity.

Cloud Computing: Work with product development to ensure interfaces between IT and product systems are optimal and secure. Evaluate cloud-based software for appropriate use by Synchron.

IT Project Management: Lead IT projects from conception to completion, ensuring they meet deadlines, budgets, and objectives.

Cybersecurity: Implement and monitor security measures, perform vulnerability assessments, and lead incident response actions.

Compliance and Regulatory Preparedness: Guarantee adherence to regulatory standards and compliance, focusing on data protection laws applicable to the industry.

Data Access and Classification: Enforce a need-to-know access policy, classifying data to restrict unauthorized access effectively.

Technical Support: Provide technical assistance and support, solving a range of hardware and software issues for users.

Consulting and Strategy: Advise on leveraging technology to meet business goals, assess technological environments, and develop IT strategies.

Training and Education: Develop and deliver training sessions and materials on systems and technologies to enhance organizational tech proficiency.

Qualifications: Extensive experience in IT and cybersecurity, with a proven track record in infrastructure management, network security, and compliance.

Strong understanding of data protection laws and regulations, with the ability to apply them within an organizational context.

Exceptional problem-solving skills and the ability to think strategically about security and IT challenges.

Excellent communication skills for effective interaction with both technical and non-technical stakeholders.

Relevant certifications in cybersecurity, network administration, or system management are highly desirable.

This role demands a proactive, knowledgeable, and versatile professional capable of navigating the complexities of IT security and infrastructure management. The ideal candidate will not only respond to immediate challenges but also strategically plan for the future, ensuring the organization remains resilient in the face of evolving cyber threats and technological advancements.

Salary range: $150K-$165K