Automotive Service Advisor
Elgin, IL, United States
Automotive Service Advisor Elgin, IL Here at Biggers Auto Group , we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience.We will provide all the tools, personneland support for success. We will train some one with great customer service skills and a willingness to learn.
Benefits We Offer Our Service Advisors:
FREE Health Insurance Dental and Medical
401K Plan
Paid Vacation
Paid Holidays
CompetitivePay Structure
Pay Range of 40k to 95k yearly
Responsibilities of our Service Advisors
Greet customer as theyarrive on the service lane.
Preform walk around inspection.
Provide customer with maintenance needs based on menu and inspection.
Provide estimate on completion times and prices.
Keep customer updated of repair progress.
Perform redelivery upon vehicle completion.
Qualifications forour Service Advisors
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills and sales track record
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections during the salesprocess
Persistent, competitive and good work ethic
Focuses on the customer’s needs to enhance dealership and personalsales
GM or Mazda Experience a Plus
Reynolds Experience a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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