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Valvoline Instant Oil Change
Wheaton, IL, United States
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in
Job Source: Valvoline Instant Oil ChangeValvoline Instant Oil Change
Naperville, IL, United States
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Job Source: Valvoline Instant Oil ChangeAmerican Standard
Itasca, IL, United States
About Us: LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that provide cleanliness and comfort; doors and windows that connect you with th
Job Source: American StandardEvergreen Bank Group
Oak Brook, IL, United States
Job Title: Customer Care Advisor Department: Digital Banking Reports To: Customer Care Center Manager FLSA Status: Non-Exempt (Hourly) Summary: This position is primarily responsible for providing customer service support to external Evergreen Bank customers on the telephone. This position is also responsible for initiating and/or implementing
Job Source: Evergreen Bank GroupDelta Sonic
Downers Grove, IL, United States
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Member
Job Source: Delta SonicDelta Sonic
Elmhurst, IL, United States
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Job Source: Delta SonicDelta Sonic
Oswego, IL, United States
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Member
Job Source: Delta SonicDelta Sonic
Naperville, IL, United States
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Member
Job Source: Delta SonicBatavia, IL, United States
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**Customer Service Advisor**
**Customer Service Advisor**
**Requisition ID:** 112677
**Category:** Service Desk
**Position Summary**
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
**Duties & Responsibilities**
* First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
* Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
* Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
* Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
* Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
* Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
* Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
* Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
* In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
* Maintain an organized and neat shop.
* Adhere to all company policies, procedures, safety and environmental rules.
* Other duties as assigned.
**Knowledge, Skills, and Abilities**
* High school diploma or equivalent required.
* Valid Drivers License.
* One year of related experience in the automotive service environment.
* One year of sales experience preferred.
* Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
* Strong verbal communication skills.
* Strong customer service skills.
* Ability to work Days, Nights, Weekends, Holidays.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
* Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
* Climb up and down ladders to retrieve and stock merchandise.
* Communicate effectively in person, by telephone, or by using telecommunications equipment.
* Enters and locates information on computer.
* Presents information to small and large groups.
* Visually verifies information, often in small print.
* Safely operates a motor vehicle.
Email Alert for Customer Service Advisor jobs in Batavia, IL, United States
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