Corporate Account Executive - Remote

Downers Grove, IL, United States

Responsibilities include the following (other duties may be assigned):

Develops new business through a variety of prospecting and development techniques, keeping profitability intact with growth

Builds and maintains relationships with customer through regular professional communication and contact (both in-person and via video call), developing multiple contacts within the account hierarchy

Collaborates with operations to understand current customer needs and resolve any issues or concerns

Develops account pricing requirements and submits for corporate approval

Responds to customer inquiries and concerns in a timely and ethical manner

Demonstrates excellent knowledge of Roadrunner Freight services in all customer and prospect interactions

Assists with collections

Participates in proactive team efforts to achieve departmental and company goals

Provides leadership to other employees through example and sharing of knowledge/skill

Follows up on potential leads and new opportunities for growth opportunities

Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives

Qualifications and Requirements: The qualifications and requirements listed below are representative of the minimum knowledge, skill and/or ability required to perform the essential functions of this position satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions when requested.

Education/Experience Skills: Bachelor's degree (BA/BS) from a four-year college or university; or five years or more of sales experience or equivalent combination of education and experience

Language Skills: Very proficient with written and verbal communication Ability to read, analyze and interpret pricing agreements, financial reports and legal documents

Ability to respond to common inquiries or complaints from customers and members of the business community. Ability to effectively present information to customers, prospects, top management and public groups

Communicates internally with all service center departments and corporate office and externally with customers, 3rd parties, agents, consignees and prospects

Technical Experience: Specific industry or position skills

Excellent sales and negotiating skills

Preferred knowledge of hazmat regulations

Basic PC skills including Outlook, Word, Excel, PowerPoint and Power BI

Managerial Experience: Ability to manage time and work efficiently

Specific Skills:

Must possess a current valid driver's license

Involves a high degree of responsibility for working with, safeguarding and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. - the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position

Must be self-motivated and can maintain confidentiality. Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised

Personal

Relationships and contacts within accounts based in the assigned territory. Know the client base through working experience (track record)

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form

Prioritize and organize tasks

Handle multiple tasks and projects simultaneously

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.

Physical Demands:

Daily outside travel to make sales calls in any weather

Light physical activity performing non-strenuous daily activities of an administrative nature

Outside sales people are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person

Work Environment:

The service center is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation

Outside travel in all weather is required

Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather) and outdoor weather conditions when touring prospect or client plants

There may be slippery conditions or other hazardous footing on the service center dock or when making outside sales calls

Overnight travel (up to 50%) by land and/or air required

The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Additional Requirements:

Summary:

The Corporate Account Executive position focuses on new business growth and current business retention from large, multi-national businesses with multiple shipping locations, centralized decision-making control and large annual transportation spends.

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