Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
State of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency : Department of Innovation and Technology Posting Date: 6/27/2024 Closing Date: 7/11/2024 Salary: $5,423 - $7,721 per month. Effective 7/1/2024 Job Type: Salaried County: Cook Number of Vacancies: 3 Plan/BU: RC063 This position is a un
Job Source: State of IllinoisLeidos
, IL, United States
Description Leidos has an opening for a Network Support Specialist at Scott Air Force Base, IL. PROGRAM SUMMARY: Our customer, the Defense Information Systems Agency (DISA) provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coaliti
Job Source: LeidosShawnee Community College
, IL, United States
Job Title: Network Support Specialist Reports To: Director of IT FLSA Status: Exempt Computer **SUMMARY** Installs, configures, and troubleshoots local area computer networks and associated assemblies by performing the following duties. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. * Performs analys
Job Source: Shawnee Community CollegeBuyk corp
Chicago, IL, United States
**Technology Support Specialist** at Buyk Chicago, IL **Who we are** Buyk is a new real-time retail service that delivers groceries within 15 minutes. Via the Buyk app, customers simply select the items they'd like from our assortment, click "Order" and we do the rest, with your order arriving on your doorstep in 15 minutes or less. We know that yo
Job Source: Buyk corpWhite & Case
Chicago, IL, United States
Technology Support Specialist Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from mor
Job Source: White & CaseDuPage County ROE
Melrose Park, IL, United States
Position Type: Technology/Technology Support Specialist Date Posted: 6/11/2024 Location: District 89 Schools Date Available: ASAP Closing Date: Once Filled District: Community Consolidated District 89 Position Summary : The Technology Specialist Tier 1 will support the goals of the district and technology department by maintaining systems, pe
Job Source: DuPage County ROEWhite & Case LLP
Chicago, IL, United States
Job Description - Technology Support Specialist (240000O8) Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. Wi
Job Source: White & Case LLPBurbank School District #111
Burbank, IL, United States
1 Full-Time Technology Support Specialists PURPOSE: The job of Technology Support Specialist was established for the purpose/s of maintaining and improving the District's technology systems by working with the technology team, teachers, and staff to make sure all needed technology related equipment is installed, maintained, and disposed of as the
Job Source: Burbank School District #111Chicago, IL, United States
Midtown is seeking an IT Support Specialist to join our world-class team at our Chicago headquarters.
The Position
The IT Support Specialist is responsible for providing level 1 and level 2 support for associate's computer systems including hardware and software at 8 athletic clubs and our Chicago headquarters. As the first line of contact with associates, the IT Support Specialist must effectively communicate with technical and non-technical end-users over the phone, electronically, and/or in person. Additionally, they must interpret end-user requests, investigate issues, identify, and implement solutions, and document all progress using the help desk ticketing system. This job position is responsible for helping associates utilize company technology to meet business needs while always following Midtown's core values.
The primary responsibilities are:
As the initial IT contact for associates, provide effective and professional customer service to technical and non-technical end-users.
Understand the business needs of Midtown associates along with the technology used within the environment.
Provide Level 1 and Level 2 troubleshooting to interpret user requests, investigate issues, identify solutions/roadblocks and implement approved solutions.
Provide over-the-phone, in-person, and electronic support and communication for both remote and onsite end-users.
Anticipate and prepare for issues that may arise, and successfully follow through with the upmost attention to detail.
Provide IT onboarding for new associates including creation of accounts, email, telephone setup, computer imaging and security groups. Similar responsibilities for off-boarding associates when needed.
Maintain accurate inventory of laptops, desktops, docking stations and peripherals.
Accurately document issues, progress, solutions, and communications in Midtown's ticketing system (Freshservice).
Ability to travel to remote club locations in the Chicagoland area.
Work with team members to further develop technical skills and procedures.
Improve and expand IT department's documentation repository by documenting solutions and/or processes as needed.
Other duties as assigned by manager.
IT Support Specialist requirements: High school diploma/GED required (Bachelor's degree in a related field is preferred).
Excellent verbal and written communication.
Experience troubleshooting end-user systems, hardware, and software (Windows, Office 365, printers, computers, phones, etc.).
Experience creating/disabling/updating user accounts in Active Directory.
Experience creating email accounts/inboxes in MS Exchange and Office 365.
Experience using remote support tools such as RDP or SCCM.
Experience installing and configuring printers though Microsoft Print Management.
Experience supporting networked drives and updating user permissions.
Basic networking component knowledge which includes switches, routers, and firewalls.
Experience configuring VoIP desk phones.
CompTIA A+ certification is preferred.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
#J-18808-Ljbffr
Email Alert for IT Support Specialist jobs in Chicago, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.