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ReqRoute Inc
Richardson, TX, United States
Job Title: Help Desk Support Position Type: 11+ Months Location: Richardson, TX (Onsite) Shift Timings: 11AM to 7:00PM CST Job Description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains use
Job Source: ReqRoute IncShe Recruits, LLC
Plano, TX, United States
Job Title: Service/Help Desk Location: Plano, TX area Salary: 65k-80k Service Desk is the first communication clients have for obtaining technical support. The Service Desk Engineer (SDE) is responsible for providing reactive remote support for clients that rely on IT to perform their jobs. SDEs must quickly respond and resolve varying Desktop,
Job Source: She Recruits, LLCHigh 5
Richardson, TX, United States
Position Name: Help Desk Support II Location: Richardson, Texas Duration: 11 Months Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems g
Job Source: High 5Diverse Lynx
Richardson, TX, United States
Role: Help Desk Support II Type: Contract Contract Location: Richardson, Texas - Onsite from Day1 Contract Duration: 11 Months Shift Timings: 11AM to 7:00PM CST Description: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software syste
Job Source: Diverse LynxFenix Parts Inc
Hurst, TX, United States
Fenix Parts stands at the helm of the automotive industry as a leading national reseller of original (OEM) automotive products. With over 25 years of industry presence and a robust network of 30 operational locations across the United States, we are committed to delivering exceptional quality and service to our customers. As our organization exper
Job Source: Fenix Parts IncNTT America Solutions, Inc.
Garland
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Your day at NTT DATA*
Job Source: NTT America Solutions, Inc.D.R. Horton
Arlington, TX, United States
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for hom
Job Source: D.R. HortonDMI
Dallas, TX, United States
About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportatio
Job Source: DMIIrving
Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive organization. This is a full time, in-office position at our Headquarters in Irving, Texas. Salary range is dependent on experience. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and from 08:30 am to 5:00 PM CST on Saturday with a rotating on-call schedule for very minor after-hours support. We have 4 shifts available and will work to accommodate your schedule. Benefits: * Paid training and development * Career growth opportunities * Medical, vison, and dental coverage available after orientation period * Paid Vacation and Holidays * 401(k) with company match Responsibilities: * Provides technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, security issues, desktop hardware/software, server hardware/software, and production equipment related issues. * Provides Application How To Support for popular PC applications (examples: Microsoft Office, Microsoft OS, Adobe Acrobat, Outlook, Internet Browsers.) * Create/remove logon credentials from various in-house systems including but not limited to Microsoft Active Directory, Cisco Call Manager, Cisco Unity Voicemail, Third Party Systems and databases. * Work from a ticket queue to complete work orders in a timely manner to meet department and customer service objectives. * Answer incoming customer calls and provide assistance by phone in a friendly and professional manner. * Set up and install peripherals including but not limited to phones (Cisco IPT), PC’s, printers, laptops, monitors/projector units in person or by phone. * Assist with physical PC workstation moves (PC’s, monitors, phones, etc). * Perform other duties and projects as assigned. Required Qualifications: * High school diploma or GED * Possess a valid driver’s license in state of residence and must pass Motor Vehicle Records check * A passion for helping non-technical end-users. * A strong willingness to learn, improve and take feedback from the team. * Excellent verbal and written communication skills. Keeps end users, associates and management updated all the time. * Excellent time management, and multitasking skills. * Attention to detail and quality of work. * Adeptness at utilizing resources and finding solutions. * Self-motivated/self-starter with the ability to work well with others and/or alone.*All potential employees must pass pre-employment testing including a background check and drug screen. Desired skills: * Troubleshooting knowledge of Microsoft Windows 10 * Knowledge of basic hardware such as laptops, desktop computers, printers, etc. * Knowledge of Active Directory (users, groups, password resets and computer objects) * Basic understanding of Anti-Virus, Anti-Spam, and Anti-Malware/spyware solutions * Ability to configure network printers * Email Administration (MS Outlook) * Very basic understanding of routers / switches and wireless access points. Preferred Qualifications: * 1+ years knowledge or work experience in an IT or computer-related environment. * 1+ years of hands-on experience as a Help Desk/Call Center Technician. * 1+ years of experience providing Customer Service and support via phone or in person. * CompTIA A+ or Network+, desired. * Prior MSP experience is a plus Who We Are: Headquartered in Dallas, Texas, Berkshire Hathaway Automotive is one of the largest dealership groups in America, with over 100 franchises in 10 states. The company sets the industry standard for operational excellence, financial performance and an unmatched customer experience within franchised auto dealerships. Using extensive experience, innovative strategies and technological expertise, Berkshire Hathaway Automotive works to assure their dealerships obtain and maintain positions as leaders and trendsetters in the automotive field. The company focuses on building resilient and adaptive business models that cultivate engaged, strong and proactive leadership. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Email Alert for IT Help Desk Technician_ jobs in Irving
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