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American Track
Fort Worth, TX, United States
Job Type Full-time Description American Track is seeking a Help Desk Support Analyst to provide technical support to users throughout the organization. A successful Help Desk Support Analyst is not only a technical whiz, but also provides a bridge between their customers and the solutions they need. This role requires candidates with active list
Job Source: American TrackTexas Wesleyan University
Fort Worth, TX, United States
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and other IT programs that keep the campus running smoothly. Federal Work-Study Awarded students preferred. Essential Duties and Resp
Job Source: Texas Wesleyan UniversityRadiology Associates of North Texas
Fort Worth, TX, United States
Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, so
Job Source: Radiology Associates of North TexasMotion Recruitment
Irving, TX, United States
Job Description Our Client, a leading Home Health company is looking for a Help Desk Analyst for their team. The company has been expanding and looking for experienced personnel to aid in their technological upgrades. This is an opportunity to work for an established and growing company. They are ideally looking for someone with experience in Windo
Job Source: Motion RecruitmentWest Shore
Irving, TX, United States
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award
Job Source: West ShoreMedix Technology
Carrollton, TX, United States
Job Title: Help Desk Support Technician Location: Carrollton, Texas Job Type: Full-time Job Description: We are seeking a skilled Help Desk Support Technician to join our dynamic team. As a Help Desk Support Technician, you will be responsible for providing technical assistance and support to our employees, ensuring smooth operation of computer
Job Source: Medix TechnologyD.R. Horton
Arlington, TX, United States
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for hom
Job Source: D.R. HortonDeluxe Corporation
Fort Worth, TX, United States
This is a HYBRID role located at: 100 Throckmorton St., Fort Worth, TX BENEFITS ELIGIBILITY -> DAY 1 WHO YOU ARE: Are you resourceful? Do you enjoy being the subject matter expert and sharing that knowledge to help others? Do you communicate in a way that non-technical users will understand? ABOUT US: Deluxe Merchant Services (http://www.delux
Job Source: Deluxe CorporationHurst, TX, United States
Fenix Parts stands at the helm of the automotive industry as a leading national reseller of original (OEM) automotive products. With over 25 years of industry presence and a robust network of 30 operational locations across the United States, we are committed to delivering exceptional quality and service to our customers.
As our organization experiences rapid growth, we are actively seeking experienced technical support representatives to join our in-house IT department.
Why Fenix?
Experienced Leadership Members: Our leadership team is deeply embedded within the automotive industry, bringing their passion to our organization, people and customers.
Commitment to Employee Development: We prioritize fostering employee growth within our establishment and enjoy bringing our people to the next level.
National Presence: With a strong customer base throughout the nation, Fenix stands as the industries standard of excellence.
Distinguished Reputation: Fenix Parts is a widely recognized and high-achieving brand centered within the automotive industry.
Job Snapshot: Our IT Specialists serve as the first point of contact for end users seeking technical assistance for all IT-related issues.
Responsible for accurately documenting and managing support tickets. This includes updating ticket status, tracking the progress of reported issues, and ensuring timely resolution or escalation of tickets within predefined service level agreements.
Contribute to building and maintaining the organization's knowledge base and support documentation.
Assist in the deployment and configuration of new PC hardware, software applications, and network devices at remote sites.
Collaborate with higher-level support teams, such as Tier 2 or system administrators, when issues require escalation.
Identify and suggest possible improvements to existing procedures.
Provide technical support to all departments for computer, network, data, telecommunications, and print functions.
Support Office o365 applications and tools.
Experience with Active Directory and Group Policy management.
Responsible for imaging PCs and new user setup
Requirements: 2+ years of experience as a help desk technician or similar support role required.
Strong proficiency in diagnosing and resolving technical issues remotely.
Strong knowledge of computer software, operating systems, hardware and networking.
Able to work in a team environment as well as independently.
Ability to quickly learn new technologies.
Excellent customer service skills
Strong written and verbal communications skills
Familiarity with network infrastructure components, including routers, switches, and wireless access points.
Work Environment: Available and accessible during normal business or assigned work hours.
Hybrid remote work options can be considered on a per-candidate basis.
After hours (on call) as needed.
24/7 on-call rotation schedule for system outages or escalated support tickets.
Some travel to locations in the Fenix Parts footprint.
Supportive and collaborative culture.
Transitioning military professionals are encouraged to apply as we recognize the valuable skills and experience they bring.
Join our team and contribute to our impactful mission. Apply today to be part of a professional environment dedicated to excellence and growth.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
Email Alert for IT Help Desk jobs in Hurst, TX, United States
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