Sales Manager - San Francisco
San Francisco, CA, United States
We are seeking a Sales Manager for our San Francisco office. The role offers significant growth potential, competitive salary plus stock options, and the joy of delivering stunning bespoke lab diamond jewelry to a sophisticated clientele.
Ada Diamonds is an online custom fine jeweler and the leading luxury retailer of lab diamonds. Our unique online Concierge model combines the ease, transparency, and flexibility of an online retailer with the high-touch, client-focused model of a private jeweler.
Known for our incomparable customer service and quality, the Ada Diamonds team consists of driven, focused individuals that strive for excellence and love to deliver stunning jewelry to appreciative clients. We are searching for candidates with similar tenacity, grit, empathy, and appreciation for quality.
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The ideal candidate:
Exceptionally detail-oriented and self-motivated
Passionate about client service and understanding that the client comes first
Operates with a sense of urgency and can improvise and think on his or her feet
Able to work in a fast-paced, deadline-oriented environment
Works autonomously and proactively, managing his/her own pipeline
Proud of the quality of her/his work, every single day
Comfortable working with millions of dollars of diamonds on a daily basis
Receives constructive criticism well
Possesses executive decision making
Works well with receiving and synthesizing information in multiple formats (email, instant message, phone, in-person)
Committed to becoming a subject matter expert in a new, disruptive industry
Loves sales and the thrill of the close
As a Sales Manager, your responsibilities will include, but are not limited to:
Managing your own accounts and ensuring Ada's clients receive the highest level of customer service
Working with multiple Ada Diamonds team members in design, production, inventory, and operations to deliver a seamless client experience
Conducting thorough quality control inspections on diamonds
Assisting with the photography and videoing of diamonds and jewelry for your clients
Opening/Closing the showroom for client appointments
Keyholder and safe access
Required Qualifications:
Bay Area resident
Bachelor's degree
Minimum 2 years of sales experience in luxury goods
Ability to be managed remotely and be part of an autonomous team
Detail-oriented and able to manage multiple projects at once
Excellent written and verbal communication skills
Proficient with Gmail, Google Drive, and Microsoft Office products
Willingness to learn and quickly adapt to new technologies and workflows
Desired Qualifications:
Experience working with diamonds and luxury goods
Proficient or experience with Salesforce, Asana, Slack, Instagram
Logistics & Compensation:
Full-time role
No travel required
Based out of Ada's SF location
Typical hours are 9:00 am - 6:00 pm Tuesday - Friday with occasional evening and weekend client appointments. Monday WFH with flexible hours.
Competitive compensation and stock options
Fully covered health, vision, dental, and life insurance
Paid vacation and paid sick days
Paid maternity and paternity leave
401k
Dress code is sophisticated business casual
Pay range 85k - 160k annual salary (base + commission)
Subject to successful completion of a criminal background check
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