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Össur
Paulsboro, NJ, United States
Basic Function: Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. Responsibilities: Answer questions or resolve computer problems for employees in person, via telephone, via e-mail, via TeamViewer for Remote Locations Basic understanding of assembly, installation, repair and updating an
Job Source: ÖssurRandstad
Wayne, PA, United States
help desk support. wayne , pennsylvania posted today job details summary $15 - $18 per hour contract no requirements category computer and mathematical occupations reference1056604 job details job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested
Job Source: RandstadBeacon Hill
Philadelphia, PA, United States
To Apply for this Job Click Here Location: Philadelphia - some hybrid work from home available Duration: 6+ month contract with potential to convert to a permanent position As a Level 1 IT Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary role will involve
Job Source: Beacon HillSparks Marketing Inc
Philadelphia, PA, United States
Position Overview: The Help Desk Technician assists employees who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. The Help Desk Technician assists the IT department with systems upgrades and deployments. Complex and/or high priority problems are sometimes elevated to specialized suppor
Job Source: Sparks Marketing IncRandstad US
Wayne
help desk support. + wayne , pennsylvania + posted 8 days ago **job details** summary + $15 - $18 per hour + contract + no requirements + category computer and mathematical occupations + reference1056604 job details job summary: Job Description + Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who ar
Job Source: Randstad USCardiology Consultants of Philadelphia
Philadelphia, PA, United States
Under general supervision, provide technical software, hardware and network problem resolution to all Cardiology Consultants of Philadelphia (CCP) computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-o
Job Source: Cardiology Consultants of PhiladelphiaMettler-Toledo
Thorofare, NJ, United States
Our Opening and Your Responsibilities If you have excellent communication and problem-solving skills, this might be the job for you. The position requires a significant amount of expertise as it relates to a wide variety of issues ranging from PC networking, operating systems, mobile devices and security. A qualified candidate will support the abil
Job Source: Mettler-ToledoDrum Associates
Philadelphia, PA, United States
As a Help Desk Specialist for a financial institution in Philadelphia, you will be responsible for resolving corporate employees' and clients technological issues in a timely manner. This team supports all end user devices, including PC's, laptops, tablets, phones, etc. You will be expected to work as a team, creating and maintaining technical docu
Job Source: Drum AssociatesBala Cynwyd, PA, United States
The Help Desk Analyst is responsible for the day-to-day maintenance and support of various systems, which includes workstations, printers, mobile devices, etc. The Analyst is also tasked in identifying and troubleshooting application issues and issues resolution or escalation. This is a contract-to-hire role with compensation up to $28.00/hr., based on experience. This role is 100% onsite, so candidates must be local to the Broomall, PA or Bala Cynwyd, PA area in order to be considered for this role.
Job Responsibilities
Provides day-to-day support of the various platforms (hardware and software) to ensure system stability that meets the business needs and growth.
Deploy the release of new technologies as well as install, configure, maintain, and perform testing of software and related utilities and hardware.
Responsible for working on call multiple applications and business lines throughout the US.
Participate and determine root cause for service failure and support escalation.
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
Responsible for evaluating and troubleshooting the issues reported by internal users and clients.
Responsible for owning a specific production problem and provide active coordination between various groups including internal and external vendor support groups in resolving a specific problem.
Escalation, coordination and communication with Infrastructure and Development teams.
Job Requirements
Associate's degree in related discipline, or minimum of 3-years' equivalent experience.
Documentation skills.
Excellent interpersonal, collaboration, problem solving skills, to work with all levels of employee within the organization.
Strong organizational skills as to independently handle priorities to meet service levels and business requirements.
Strong critical thinking skills; ability to focus and troubleshoot problems; coordinate and implement solutions.
Strong working knowledge of IT hardware (PCs, Laptops, Smartphones, etc )
Intermediate to advance knowledge of Windows OS platforms
Experience in MS Administration (Active Directory, Office 365)
Solid familiarity with VOIP services as well as accessories that come with the technology.
Working know how of ticketing systems and knowledge based sharing platforms.
Salesforce knowledge is a plus but not required.
Email Alert for Information Technology Help Desk jobs in Bala Cynwyd, PA, United States
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