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FirstPRO
Bala Cynwyd, PA, United States
The Help Desk Analyst is responsible for the day-to-day maintenance and support of various systems, which includes workstations, printers, mobile devices, etc. The Analyst is also tasked in identifying and troubleshooting application issues and issues resolution or escalation. This is a contract-to-hire role with compensation up to $28.00/hr., base
Job Source: FirstPRORandstad
Wayne, PA, United States
help desk support. wayne , pennsylvania posted 10 days ago job details summary $15 - $18 per hour contract no requirements category computer and mathematical occupations reference1056604 job details job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are inte
Job Source: RandstadCardiology Consultants of Philadelphia
Philadelphia, PA, United States
Under general supervision, provide technical software, hardware and network problem resolution to all Cardiology Consultants of Philadelphia (CCP) computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-o
Job Source: Cardiology Consultants of PhiladelphiaGeisinger Medical Management Corporation
Langhorne, PA, United States
ISS SOLUTIONS Who are we and what do we do? ISS Solutions helps clients meet a variety of goals-from leveraging technology that helps them achieve strategic objectives to proactively improving the speed and productivity of their IT infrastructure. We offer a wide range of services, including high-level consulting and system design, as well as pra
Job Source: Geisinger Medical Management CorporationPeopleShare Inc
Bala Cynwyd, PA, United States
Our client in Bala-Cynwyd is seeking a Help Desk Analyst to join their growing team! Start your career with a company that has been in business for over 45 years! Help Desk Analyst Job Details: Schedule: Monday-Friday 8a-430p Pay Rate: $60k-$64k Healthcare Benefits after 30 days Help Desk Analyst Job Description: Provide day-to-day main
Job Source: PeopleShare IncTEKsystems
Philadelphia, PA, United States
Description: The Service Desk Analyst will, under general direction, respond to and diagnose software problems through discussions with clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immed
Job Source: TEKsystemsRennerBrown Staffing
Philadelphia, PA, United States
Job Description Job Description The position coordinates, diagnoses, and troubleshoots incoming employee calls using industry best practices. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from company users in offices across the country or working rem
Job Source: RennerBrown StaffingDBI Staffing
Philadelphia, PA, United States
Job Description Job Description Contract to hire Excellent opportunity for an Advanced Service Desk Support Analyst to support over 150 users nationwide. Responding to help desk tickets and resolving them in a timely fashion. Troubleshooting and managing the firms document management system iManage. Managing device security and configuration v
Job Source: DBI StaffingPhiladelphia, PA, United States
To Apply for this Job Click Here
Location: Philadelphia - some hybrid work from home available
Duration: 6+ month contract with potential to convert to a permanent position
As a Level 1 IT Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary role will involve troubleshooting software, hardware, and network issues, resolving technical problems efficiently, and escalating complex issues to appropriate teams when necessary. This position requires excellent communication skills, a customer-oriented approach, and a solid understanding of IT systems and technologies.
Required:
Minimum of 1 year of experience in a technical support role, preferably in a help desk environment.
Strong understanding of computer hardware, operating systems (Windows, macOS), and software applications.
Familiarity with networking concepts (TCP/IP, DNS, DHCP) is desirable.
Excellent troubleshooting and problem-solving skills.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Customer-focused attitude with a commitment to providing exceptional service.
T32947-PHI_1718734192
To Apply for this Job Click Here
Email Alert for IT Help Desk Analyst jobs in Philadelphia, PA, United States
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