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Drum Associates
Philadelphia, PA, United States
As a Help Desk Technician for a financial institution in Philadelphia, you will be responsible for resolving corporate employees' and clients technological issues in a timely manner. This team supports all end user devices, including PC's, laptops, tablets, phones, etc. You will be expected to work as a team, creating and maintaining technical docu
Job Source: Drum AssociatesIntern U
Bryn Mawr, PA, United States
MAJOR RESPONSIBILITIES AND DUTIES Help Desk and User Support Answer inbound telephone and email desktop and systems support requests. Responsible for all end user software support, including: Windows based operating systems, Microsoft Office suite, and financial industry applications. Responsible for all end user hardware support including: a demon
Job Source: Intern UÖssur
Paulsboro, NJ, United States
Basic Function: Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. Responsibilities: Answer questions or resolve computer problems for employees in person, via telephone, via e-mail, via TeamViewer for Remote Locations Basic understanding of assembly, installation, repair and updating an
Job Source: ÖssurBeacon Hill
Philadelphia, PA, United States
To Apply for this Job Click Here Location: Philadelphia - some hybrid work from home available Duration: 6+ month contract with potential to convert to a permanent position As a Level 1 IT Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary role will involve
Job Source: Beacon HillRandstad
Wayne, PA, United States
help desk support. wayne , pennsylvania posted 10 days ago job details summary $15 - $18 per hour contract no requirements category computer and mathematical occupations reference1056604 job details job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are inte
Job Source: RandstadPeopleShare Inc
Bala Cynwyd, PA, United States
Our client in Bala-Cynwyd is seeking a Help Desk Analyst to join their growing team! Start your career with a company that has been in business for over 45 years! Help Desk Analyst Job Details: Schedule: Monday-Friday 8a-430p Pay Rate: $60k-$64k Healthcare Benefits after 30 days Help Desk Analyst Job Description: Provide day-to-day main
Job Source: PeopleShare IncConnect America
Bala Cynwyd, PA, United States
Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America’s largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthc
Job Source: Connect AmericaDrum Associates
Philadelphia, PA, United States
As a Help Desk Specialist for a financial institution in Philadelphia, you will be responsible for resolving corporate employees' and clients technological issues in a timely manner. This team supports all end user devices, including PC's, laptops, tablets, phones, etc. You will be expected to work as a team, creating and maintaining technical docu
Job Source: Drum AssociatesPhiladelphia, PA, United States
Position Overview:
The Help Desk Technician assists employees who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. The Help Desk Technician assists the IT department with systems upgrades and deployments. Complex and/or high priority problems are sometimes elevated to specialized support groups for resolution when needed, but the Help Desk technician is responsible to ensure that an effective solution is provided to the end user.
Responsibilities:
Provide excellent customer service to both internal and external client community in a professional and respectful manner.
Provide support for all IT products and services. Support may include answering questions, troubleshooting problems, teaching, or instructing customers regarding functionality and communicating policy.
Record required customer and problem information in the Help Desk Ticket System. Update tickets with appropriate journal entries of activities and close tickets with resolution entered upon completion of the job.
Install, upgrade and/or configuring computer systems.
Work on IT related projects as assigned by supervisor.
Other duties as assigned.
Qualifications: 3-5 years of experience in information technology field or equivalent required
High school diploma or equivalent required
College graduate preferred but not required
Technical certification required
Excellent written, verbal, and interpersonal communication skills
Excellent problem solving skills and attention to detail
Personable and self-motivated
Ability to balance a fun and friendly work environment with high levels of productivity
Working knowledge of Microsoft Windows, Apple macOS, Microsoft Office, and Google Workspace
Lifting and/or carrying of 5-30 lbs. or more and the pushing and pulling of carts if necessary
A positive attitude and a team player
Ability to operate within a fast-paced environment
C ompany Overview:
Sparks is a live + digital brand experience agency. We specialize in creating connection–-real human connection–-onsite, online or anywhere. Through a mix of sound strategy, breakthrough creative and flawless execution, we create memorable trade show exhibits, live and virtual events, brand activations, retail stores, corporate environments and other immersive experiences that deepen relationships, inspire action, and build trust--and we do it all over the world.
We operate an open and inclusive culture where all recognize, respect, appreciate and encourage individuality regardless of race, gender, age, religion, culture, ideology, economic status, disability or sexual orientation. We believe that everyone at all levels of our organization is accountable for building this culture and we are challenging ourselves daily to seek and build diversity and equality in any way that we can–and we welcome your ideas to do so.
Think you’ve got what it takes to hang with us?
We’ve built our reputation on creating awesome experiences for our clients, but equally important is the experience we create for our people. Yes, we work hard. But we also make it a point to have fun. And we find our people work that much harder when work doesn’t feel so much like, well, work. If you share our mindset, we should chat.
We’ve always got our eyes peeled for smart, hungry people who think that what we do isn’t so much a job as it is a way of life. And while any company can supply stuff like benefits (and, of course we do too!) our greatest benefit comes from the amazing people you’ll interact with daily, who will challenge and push you to think harder, be more creative and love what you do.
Sparks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Email Alert for Help Desk Technician jobs in Philadelphia, PA, United States
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