UX Designer

San Francisco, CA, United States

Hazel Health, the leader in school-based telehealth, partners with school districts as an extension of the school health team to provide mental and physical health services to K-12 students where they are–at school or at home. Nearly 4 million students are eligible for Hazel care across over 150 school districts nationwide. Hazel's mission is to transform children's access to health care because when students feel better, they learn better.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation's call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: UX Designer

We are looking for a UX Designer to design best in class experiences for students, parents, school staff, our own stellar healthcare providers, case managers, external providers, and more. Your role is integral to supporting growth, identifying and addressing needs & opportunities and ultimately improving the health and well-being of the children/youth we serve.

We are reimagining equitable physical and mental health care pathways with K-12 students at the center. If you're looking for a role where your work will impact the lives of millions of children across the country, we would like to meet you.

What You'll Do

Represent UX as lead on product teams, partnering with Product Management, Engineering, and other cross-functional peers

Designing, delivering, and measuring intuitive and meaningful product experiences, including user flows, wireframes, prototypes, and production-ready designs.

Plan, facilitate and participate in discovery workshops, usability tests, interviews, and ongoing interactions with key stakeholders, customers, and other users to develop informed user-centric solutions.

Your Background

You must have at least four years of experience designing and launching web and mobile products in a rapid-growth environment. You must have shipped products and worked on follow-on improvements and expansions of product releases.

A compelling portfolio and/or case studies demonstrating user-centered design methods and abilities throughout the product development process, from discovery to successfully delivering great product experiences.

Excellent written, verbal and presentation skills; ability to distill complex problems into simple documentation tailored to the audience.

Ability to manage multiple projects in a timely manner

Solid understanding of the tools (e.g Figma)

Experience with planning, running and moderating user research studies a plus.

A strong track record of collaboration with Product Management, Engineering, and other cross-functional teams.

Bachelor's degree in design, HCI, or equivalent professional experience

Bonus: experience with healthcare, service design, patients, and/or clinical workflows.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $127,000 to $150,000, a management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.

Hazel's Core Values:

Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone's personal story drives to transformative solutions.

Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

A competitive compensation package

A positive, supportive, and passionate team

Generous, high-quality medical, dental and vision coverage

401K with a 100% employer match for contributions up to 4% of salary

15 days PTO and 10 paid holidays annually

Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage

Employer-paid short-term and long-term disability and employer-sponsored life insurance

Our Stance On Diversity:

At Hazel, we don't just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status.

All offers of employment are conditioned on a candidate's consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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