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Senior Product Manager

Jacksonville, FL, United States

Overview:

Job Purpose

Manages life cycle product planning activities and high-quality delivery of Black Knight new products, enhancements, and releases to market. Defines product roadmap to meet client needs, market requirements and growth targets.

Responsibilities

Manages product plan by ensuring changes in market, business priorities, and technology advancements are reflected

Presents status updates at quarterly and annual stakeholder meetings

Responsible for revenue and profitability of assigned products

Engages and interacts with clients during feedback sessions, focus groups, and requirements gathering sessions

Acts as product launch manager when appropriate for new products or rollouts of major releases

Collaborates with product marketing and sales to provide content for market messages, sales collateral, and as needed request for proposals

Acts as a senior escalation point for client issues

Manage business analyst to review and document requirements for development.

Presents product information and industry thought leadership to external audiences in webinars and client conferences

May require up to 20% travel

Performs other related duties as assigned

Knowledge and Experience

Bachelor's degree in business, management information systems, marketing, or the equivalent combination of education, training, and work experience

Requires 8+ years experience in product management

Preferred

Experience in real estate, mortgage and/or settlement services

Knowledge of Black Knight products supported

General business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence

Excellent negotiation and presentation skills

Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients

Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally

Analytical, problem-solving skills

Schedule

This role offers work from home flexibility of one day per week .

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status .

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