Senior Product Manager
Jacksonville, FL, United States
Overview:
Job Purpose
Manages life cycle product planning activities and high-quality delivery of Black Knight new products, enhancements, and releases to market. Defines product roadmap to meet client needs, market requirements and growth targets.
Responsibilities
Manages product plan by ensuring changes in market, business priorities, and technology advancements are reflected
Presents status updates at quarterly and annual stakeholder meetings
Responsible for revenue and profitability of assigned products
Engages and interacts with clients during feedback sessions, focus groups, and requirements gathering sessions
Acts as product launch manager when appropriate for new products or rollouts of major releases
Collaborates with product marketing and sales to provide content for market messages, sales collateral, and as needed request for proposals
Acts as a senior escalation point for client issues
Manage business analyst to review and document requirements for development.
Presents product information and industry thought leadership to external audiences in webinars and client conferences
May require up to 20% travel
Performs other related duties as assigned
Knowledge and Experience
Bachelor's degree in business, management information systems, marketing, or the equivalent combination of education, training, and work experience
Requires 8+ years experience in product management
Preferred
Experience in real estate, mortgage and/or settlement services
Knowledge of Black Knight products supported
General business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence
Excellent negotiation and presentation skills
Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients
Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
Analytical, problem-solving skills
Schedule
This role offers work from home flexibility of one day per week .
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status .
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