Senior Manager, Product

Jacksonville, FL, United States

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Vice President, Product Management, the Senior Manager, Product is responsible for driving design, development, delivery, and success of Availity’s Provider Data Management products. Specifically, this individual will be working on Availity’s Symphony product, an Availity partnership with IHA (Integrated Healthcare Associate) that integrates with Availity PDM for the state of California’s provider directory utility. The Senior Manager, Product directs a comprehensive product strategy from product conception and definition through end of life. Functions as a central resource with design, development, quality, marketing, sales and distribution as the product(s) move through their lifecycle. Directs those involved in the design, development, modification, and evaluation of all phases of a specific capability, product or group of products. Formulates and executes long-term plans for cost/profit control. Promotes use of new technologies and industry-leading trends. Works in a cross functional manner to develop successful roadmaps for this branch of the PDM product suite. Sponsorship, in any form, is not available for this position. Location: Remote US Why work on this team: This team has the opportunity to solve a problem that has plagued the healthcare industry for decades

The Availity Product line is one of Availity’s fastest growing products

This is a highly visible position with opportunities for interaction with Availity’s senior and executive leadership

This position has the opportunity for advancement

What you will be doing: Working with cross functional leadership to create and execute a successful roadmap for this version of a provider data solution.

Working closely with and shadowing the Vice President, Product including standing in and leading initiatives as needed

Leading teams to deliver on commitments ensuring that projects are completed and properly documented according to product specifications, timelines, and quality standards

Enabling the portfolio strategy by delivering a commercially viable product and ensuring all factors of a go to market strategy are enacted

Developing market insights by maintaining close relationships with the market for awareness of market needs and working with Marketing, Sales, and others as they identify appropriate markets and develops effective strategies and tactics for reaching them

Partnering with Marketing on the Go-To-Market strategy and assisting sales in their interactions with prospects and users

Collaborating with Market Research to strategize, plan, and prioritize market, product, and subject matter research that identify and define opportunities to support and grow business

Identifying market requirements for current and future products supported not only by research, but also through ongoing visits to customers and non-customers

Planning, directing, and tracking technical, cost, and schedule management for assigned product as well as the allocation of resources (contract or employee) to each product implementation, negotiating agreements across department lines as required

Maintaining product budgets including monthly accrual and forecasts and monitoring costs and resource commitments and creating reporting to ensure the GM is informed on the financial status of the product

Identifies ways to improve efficiency of the development process

Coordinating the implementation of new products/features into existing operations. This includes internal communications, metrics, process design and operational readiness

Collaborating and influencing across the Availity matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to deliver the product(s) driving cross-team innovation and enterprise thinking to actively seek opportunities for growth through product line extensions, geographical and channel expansion, or operational/cost improvements to existing products

Requirements: Must have a degree or equivalent experience in healthcare or technology related field

Must have 5+ years of experience in product management, specifically in healthcare

Must have P&L and business planning experience

Must have experience working in an Agile and/or iterative development environment

Must have experience within the healthcare sector, working with providers, health plans, clearinghouses or other organizations including comprehensive understanding of healthcare EDI transactions

Must have experience with real time processing systems

Must have experience representing a company and products both to a client and industry. For example, participating and leading client meetings, presenting at conferences, participating in trade shows, etc.

Must have experience with modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design

Must have strong communication skills and experience working across multiple levels (including executive level), functions and regions

You will set yourself apart if you are a thought leader

You will set yourself apart if you bring innovation and a strategic mindset to the table

You will set yourself apart if you have Provider Data Management (PDM) experience

Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

Culture is important to us and there are many ways for you to make your mark here!

We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

Interested in furthering your education? We offer education reimbursement!

Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps in process: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review

Manager resume review

Recruiter video interview

Manager video interview

Leadership video interview

Executive leadership video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify .

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