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Account Executive

Chicago, IL, United States

About RapDev

We specialize in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.

About the Job

We are looking for an enterprise Account Executive to find business opportunities and manage customer relationships. You must currently live in or be open to re-locating to Chicago, IL or surrounding area to be considered for this role. You’ll be directly responsible for the preservation and expansion of our customer base within the Datadog ecosystem. The ideal candidate will be experienced in sales and an avid learner. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and build them into long-term profitable relationships.

What you'll do:

Create detailed business plans designed to attain predetermined goals and quotas

Manage the entire sales cycle from finding a client to securing a deal

Unearth new sales opportunities through networking and turn them into long-term partnerships

Present products to prospective clients

Provide professional after-sales support to maximize customer loyalty

Remain in regular contact with your clients to understand and meet their needs

Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation

Negotiate agreements and keep records of sales and data

Who you are:

Proven experience as an Account Executive, or similar sales/customer service role

Local to the Chicago area and open to travel to Datadog's Chicago office

Knowledge of market research, sales and negotiating principles

Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus

Excellent communication/presentation skills and ability to build relationships

Organizational and time-management skills

A business acumen

Enthusiastic and passionate

BSc or BA in business administration, sales or marketing

Benefits:

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (5% 401k Match, IRA)

Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Commuter Benefits

Work From Home

Free Food & Snacks & Lunch

Equity (without a vesting period)

Relocation Assistance

SL & LT Disability

Visa Sponsorship

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