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Beth Israel Lahey Health
Burlington, MA, United States
Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The CVO Database Analyst shall be accountable for day-to-day maintenance, support, training, and optimization of the
Job Source: Beth Israel Lahey HealthMillennium Training Institute
Woburn, MA, United States
How to Land a Career in Computer Science The ever-increasing changes in the computer industry have created a demand for people who have the knowledge and skills to install, configure, and troubleshoot microcomputers and networking systems. Students must also be able to readily adapt to changing networking and operating systems environments. Our PC
Job Source: Millennium Training InstituteLOWELL COMMUNITY HEALTH CTR.
Lowell, MA, United States
Description Lowell Community Health Center IT Support Specialist Job Description Template Job Title: IT Support Specialist Department: IT/IS Reports To: Information Technology Manager FLSA Status: Non- Exempt Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization. Our programs have been recog
Job Source: LOWELL COMMUNITY HEALTH CTR.Lowell Community Health Ctr
Lowell, MA, United States
Description Lowell Community Health Center IT Support Specialist Job Description Template Job Title: IT Support Specialist Department: IT/IS Reports To: Information Technology Manager FLSA Status: Non- Exempt Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization. Our programs have been recog
Job Source: Lowell Community Health CtrTufts University
Somerville, MA, United States
Overview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability. With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Servi
Job Source: Tufts UniversityDGI Communications
Billerica, MA, United States
Billerica, MA | Full Time **Onsite Support Specialist Technology** **JOB SUMMARY** The Onsite Support Specialist provides direct onsite assistance and technical support to our clients staff and employees, supplying a range of support focused tasks on the integrated Audio-visual systems and conferencing systems. The successful person will be expecte
Job Source: DGI CommunicationsEmerson Hospital
Concord, MA, United States
IT Support Specialist Job Ref: 29918 Category: Information Technology Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department: I.S. / Telecom Schedule: Full Time Shift: Day shift Hours: 7:00am - 3:30am IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist h
Job Source: Emerson HospitalAutomated Health Systems
Marlborough, MA, United States
IT Technical Support Specialist at Automated Health Systems Job Description Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in the St. Louis, MO area. **Benefits:** * Health/dental/vision/supplemental insurance/401(k)/Paid Time Off * Comprehensive and ongoing
Job Source: Automated Health SystemsChelmsford, MA, United States
**IT Support Specialist**
Join a team that is making an impact on their clients with strategic IT direction, while at the same time, investing and rewarding their employees.
StratusPointIT is a fast growing IT services company which provides premiere support to our corporate customers nationwide. StratusPointIT focuses on delivering exceptional support and strategic solutions through managed on-site and cloud technology services. We pride ourselves in empowering our clientele to focus on developing their business, while we manage and grow their IT environment.
This individual can choose to work from our office in Chelmsford, remotely in Massachusetts, or a combination of both.
**Job Description:**
**Duties/Responsibilities:**
Respond to inbound technical calls and helpdesk tickets from customers in an efficient, courteous, and knowledgeable manner
Ensure that all calls taken have been resolved and if not resolved, ensure escalation has been done and the associate has been contacted
Proactively determine ways to improve support/service and reduce the number of inbound calls
Maintain an open line of communication regarding events, outstanding issues and client follow-up
Assist with installation and/or upgrade of software and hardware
Resolve problems by gathering information, determining the customers' needs and conducting research to find a correct solution
Acquire and maintain a working knowledge of a wide range of applications and systems
Rebuild workstations when required to resolve support issues
Maintain documentation for the calls received and job function responsibilities
Administer Microsoft Active Directory and Office 365 user accounts
**Experience:**
Associates/Bachelors Degree with 2 - 3 years of IT support or MSP experience
Knowledge of Windows 10 required
Experience using and supporting Microsoft Office 2013, 2016, and Office 365 is required
Experience with Microsoft Server and Active Directory preferred
**Qualifications:**
Valid driver's license
Strong oral and written communication skills
**Ability to:**
Handle large volumes of calls each day, occasional travel to customers for onsite support
Efficiently and accurately resolve associate problems
Perform duties in highly interruptive conditions
Frequently lift and carry computer equipment on the average of 20 pounds
Perform duties and make decisions with patience and tact under frequent time pressures
Troubleshoot utilities and handle desktop deployment and basic network technology concepts (Email, Servers, Firewalls, VPN, DNS, Mobile Devices)
***The benefits of working at StratusPointIT:***
You'll have the opportunity to work for a stable and growing company, with a fun, startup-like atmosphere, and the opportunity to grow your career quickly through experience and knowledge. You'll work with like-minded individuals who share the same passion for technology, see the positive impact and results of your work -- No corporate "red-tape", decisions are made and implemented fast Lots of opportunities to participate in training and events.
**StratusPointIT is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.**
**Apply for IT Support Specialist**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code LinkedIn URL (optional) Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed (optional) Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 1/15/2022
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Email Alert for IT Support Specialist jobs in Chelmsford, MA, United States
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