Associate Director of Development Operations

Washington, DC, United States

About Reproductive Freedom for All (Formerly NARAL Pro-Choice America)

For more than 50 years, Reproductive Freedom for All and its chapters have fought to protect and expand reproductive freedom -including access to abortion and contraception - for everybody. We are powered by our more than 4 million members from every state and congressional district in the country, representing the 8 in 10 Americans who believe every person should have the freedom to make the best decision for themselves about if, when, and how to raise a family.

Reproductive Freedom for All centers diversity, equity, inclusion, and justice in our organization and our work. Continuously learning from our history, we hold ourselves accountable to achieve reproductive freedom with equitable access for everybody. As the oldest and largest national membership organization primarily focused on advocating for abortion access, we organize and mobilize, galvanizing millions of people to take action to defend reproductive freedom, and shining a spotlight of accountability on bad actors who work to impose their ideological agenda on others. We also work to elect champions for reproductive freedom and advance state and federal legislation to safeguard it. For more information on Reproductive Freedom for All, please visit our website.

About the role:

The Associate Director of Development Operations leads a small but highly functional and successful team that seeks to streamline and maximize the department's fundraising efforts. This position provides leadership and oversight of gift processing, CRM management and data maintenance, reporting and analytics, and system development.

This position reports directly to the Senior Vice President of Development and will help inform high level department strategy and decision making as they take the lead in reinvigorating the organization's planned giving program.

Location: Washington DC

Reports to: Senior Vice President of Development

Positions reporting to this position: Development Membership and Operations Manager and Development Operations Associate

Level: Full-time, Exempt, Non-union

Salary range: $90,000 - $120,000

In this role, you will:

Assist the SVP of Development in the creation of the annual budget, including both revenue and expenses and maintain a tracking system to provide regular status reports over the course of the fiscal year;

Oversee the acknowledgement program for the entire department including grassroots, mid level, major and principal gifts, and institutional giving;

Oversee the contribution processing system, including monetary gifts and gifts of securities, ensuring accuracy, timely processing and reporting;

Oversee and maintain a comprehensive library of Development business rules ensuring that the entire team can operationalize the business rules promoting collaboration and excellence in team operations;

Oversee and optimize the workplace giving program;

Work with the SVP of Development and other Senior Development leadership in crafting a proactive plan to recruit a more racially and generationally diverse individual donor base including a system to track progress;

Serve as the lead development liaison to the Finance team on the monthly reconciliation, audit, and any financial compliance issues including state registrations;

Serve as the lead development liaison to the Data team and leads the development team in maximizing and maintaining the CRM by creating systems to maintain data integrity and update donor information;

Provide guidance and support to the Foundation's team in crafting and maintaining a grants monitoring system to track proposal and project metrics/objectives, as well as budgets and expenses, to ensure consistent and accurate grant reporting that meets funder requirements;

Support all revenue streams in analyzing their data to optimize their channel's growth;

Working closely with SVP and Sr. Director of Individual Giving, assist in building a reinvigorated planned giving program including the system for tracking planned gifts and maintaining supporting documentation;

Supervise the Development Membership and Operations Manager and guide them in the creation and dissemination of all customer service correspondence with the donor community;

Supervise the Development Operations Associate and guide them in managing the daily operations of contribution processing and invoice tracking and processing;

Other duties as assigned.

Qualifications (Required)

College degree;

Minimum of 8 years experience in development operations or relevant experience;

Deep experience working with fundraising databases and fundraising data analysis;

Strong supervisory skills with a track record of managing staff;

Excellent verbal and written communication skills;

Highly organized with meticulous attention to detail;

Ability to work both independently and collaboratively as part of a team in a fast-paced, dynamic and political environment;

Knowledge of diverse groups, working with a multicultural workforce and sensitivity to and appreciation of cultural differences is required.

Commitment to ensuring anti-racism, diversity, equity, and inclusion are at the heart of our work and our organization;

Clear understanding of, and commitment to, Reproductive Freedom for All's mission and goals.

Nice-to-haves or excited to learns:

Experience with FEC compliance of PACs.

Reproductive Freedom for All does not discriminate on the basis of race, ethnicity, national origin, religion, socioeconomic status, sex, sexual orientation, gender identity and expression, age, disability, marital status, veteran status, genetic information, or political affiliation.

Candidates with backgrounds, identities, and experiences that are historically underrepresented in reproductive freedom non-profits are encouraged to apply.

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