Sr. Program Consultant

Dallas, TX, United States

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Sr. Program Consultant, Professional Certification in our Quality, Outcomes, Research, and Analytics (QORA) department!

This position can be home based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.

Responsibilities

The Senior Program Consultant will develop, implement, update, and manage the suite of programs in the American Heart Association's professional certification portfolio. The Senior Program Consultant relies on scientifically sound certification criteria and professional experience in developing healthcare certification programs to determine and develop certification pipelines aligned with market need and organizational values. This position is grant funded, and will oversee the professional certification team business functions, including projections, budget, and expense management.

Oversees professional certification suite of programs through the implementation of innovative revenue and program growth plans.

Develop, implement, update, and manage the suite of programs including revenue projections, budget, grant, and expense management.

Oversees marketing endeavors including materials, campaigns, and deliverables for funders.

Relies on scientifically sound certification criteria and professional experience in developing healthcare certification programs to determine and develop certification pipelines aligned with market need and organizational values.

Manage oversight and coordinate operational and logistical deliverables, as well as collaborate closely with cross-functional teams and vendors to offer the programs.

Recruitment, engagement, and management of the volunteer workgroup for each certification product. The workgroup provides direction and feedback to the development team regarding recommendations for certification program development, test creation, and evaluation.

Build process for the platforms needed to advance the professional certification program. Works with vendors to enhance the user experience as well as creating integrated reporting functions and audit processes in the Professional Education Hub (PEH).

Fosters and manages relationships with external collaborating organizations, expert volunteers, and internal cross-functional teams to develop supplementary program materials such as marketing collateral and legal documents.

Supports and partners with internal teams working to develop and improve new and current programs. Routine quality improvement exercises are conducted to promote program efficiency and process efficiency.

Qualifications

Bachelor's degree or equivalent experience.

Five (5) years of relevant experience.

Experience in healthcare, healthcare education, or in a public health-related organization: clinical, quality improvement, program development, professional development, and systems improvement.

Project management experience; experienced in influencing performance without direct line accountability.

Program growth and development experience: proven experience in programmatic development to function well in a fast-paced, highly stressed, and visible environment.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities

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